06-Feb-2026
A government website registered with the Digital Government Authority.
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Official Saudi government website links end with .gov.sa 

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the protocol HTTPS For encryption and security..

Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

In the event of transfer of ownership and cancellation of the license, is external approval required?
No external approval is required to approve the transfer of ownership request.

Is it possible to modify the commercial activity without renewing the license?
It is not possible to modify the activity, and it is possible to add a homogeneous activity.

How is the site modified after changing the store's location?
The license cannot be transferred to another site, and you can cancel the license and apply for the service of issuing a new license.

How can the license data be modified from an identity number to a commercial registration number with the same customer's name?
When requesting any procedure in the commercial license services, the license appears in the capacity of the applicant for myself, and a valid commercial record must be entered, then it is linked to the license instead of the national identity number through the Baladi platform automatically, and there is no need to open a report in this regard.

What is a transaction inquiry service?
It is a service that enables beneficiaries to inquire about the administrative communication transactions that exist in the correspondence system at the level of the ministry and the secretariats that follow the ministry through linking with the central administrative communication system in the ministry (correspondence).

How can I benefit from the transaction inquiry service?
You can inquire about a transaction through the Balady website, the mobile application (Balady), or by contacting the call center employee at 199040.

Can I query any transaction?
The beneficiary can inquire about any transaction received by the Ministry or one of the trusts affiliated with the Ministry.

How can I apply for a municipal service request?
Municipal service requests can be submitted through the Balady website, or the mobile application (Balady) and by contacting the call center employee 199040.

Is there a fee for applying for the municipal service?
There may be fees for some classifications of municipal service applications, which are defined by the responsible employee in the concerned department, as the application will be canceled if the fees are not paid on time.

How can I know the status of a sent application?
The system periodically sends text messages about the status of the application to the applicant, whereby he is notified of the status of the application and the details and data of processing or modifications, if available.

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

Contact Us

Last update date: - Saudi Arabia
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