06-Feb-2026
A government website registered with the Digital Government Authority.
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Official Saudi government website links end with .gov.sa 

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the protocol HTTPS For encryption and security..

Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

What is the evaluation process?
1. Access Balady Services and select (Project Evaluation Request) under City Service Providers Classification.
2. Fill in the Project Evaluation Request details.
3. Submit the request.
4. View the evaluation once approved by the officer; it will also be reflected on the search screen.

What is the purpose of the questionnaire?
It aims to help decision-makers understand current challenges facing developers, enabling them to secure the necessary support, provide tailored recommendations to enhance skills, and design transitional plans to address challenges. The goal is to boost competencies and elevate the real estate market in the Kingdom as part of Saudi Vision 2030.

What does the questionnaire consist of?
The questionnaire consists of two parts:
1. Part One (Mandatory) – Focuses on core functions.
2. Part Two (Optional) – Covers strategic and support functions.
● The questionnaire contains (89 questions).
● Each question within the functional sections offers (three answer choices), and the beneficiary may select only one option per question.
● Answers can be edited before submission.
● Completing the questionnaire takes approximately (7 to 15 minutes).
● The questionnaire remains active for (one week) from the time the link is received.

How can I update my classification certificate?
The user can submit a request to update their classification certificate through either the Update Classification Certificate service or via My Requests, depending on their needs:
1. Update Certificate Details – Allows updating the establishment name and owner’s name on the certificate.
2. Update Contact Information – Allows updating personal or establishment contact details.
3. Update Activities – Allows modifying activities within the classified sector, with a new certificate issued under the same number and expiration date for both the first and third cases.

Is the validity of a non-Saudi worker's residency checked when applying for a seasonal health certificate?
The system can verify residency expiration if the municipality enables this feature in its settings. If not enabled, residency expiration is not checked.

Is it mandatory for female workers to have their health certificate photo taken without a face covering (niqab) if their facial features are clearly visible?
The health certificate photo follows the same regulations as civil registry photos, similar to other official documents. The certificate must display a clear and identifiable photo of the holder.

What is the correct procedure to request a contract with an engineering office?
When the user clicks (Request Contract with Office), the system redirects to the Saudi Council of Engineers for contracting. This option appears only in search results for engineering offices.

Can the validity of a Classification Certificate be extended?
Yes, beneficiaries can submit an extension request through the Classification Certificate Extension service. The request can be submitted 15 days before expiration and up to 15 days after expiration. If approved, the certificate is extended for 90 days from the expiration date of the current certificate.

How is the classification certificate modified?
The user submits a modification request via the Classification Grade Modification Service, and the system processes the request to issue a new certificate if the conditions are met.
● Modifications are allowed starting from the 91st day after issuance and up to 90 days before expiration.
● One modification is permitted every three months.
● Any number of modifications can be made within the allowed period.
● A new version of the certificate is issued with the same certificate number and expiration date (only the version number, classification grade, and activities are updated).
● A new financial and technical evaluation is required.

Can engineering offices or contractors access information about the entity providing the technical evaluation score?
Yes, the system displays the following information: entity name, website, required timeframe, and phone number of the entity providing the technical evaluation score based on the sector.

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

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Last update date: - Saudi Arabia
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