Are electronic contracts verified?
Yes, they are verified by the Ministry of Justice.
Is the contract between the producer and the carrier conducted through the platform?
Yes, after the producer registers, a list of qualified carriers appears, allowing them to
be contracted electronically.
be contracted electronically.
What is the Scheduled Project Coordination Service?
A service provided to governmental and private entities across the Kingdom, allowing early notification of major construction projects by submitting a Scheduled Project Coordination request through the Balady portal. This request goes through a coordination and approval process, and a certified coordination report is issued if the authorities approve it. This report is a requirement for obtaining the building permit for the project.
What are the Requirements for the Scheduled Project Coordination Service?
● The project owner must submit the request within a specified deadline each calendar year to have it classified as a Scheduled Project.
● The applicant's status must be verified:
○ If the applicant is a Business Owner/Establishment Manager, verification is conducted through the Ministry of Commerce.
○ If the applicant is an Authorized Representative, verification is done through the Balady Authorization Service.
● The project must meet the major construction project criteria defined by each municipality, based on area, budget, and number of floors.
● There must be no spatial or temporal conflict with any other scheduled project.
● The applicant must acknowledge and approve the service-related terms and conditions
● The applicant's status must be verified:
○ If the applicant is a Business Owner/Establishment Manager, verification is conducted through the Ministry of Commerce.
○ If the applicant is an Authorized Representative, verification is done through the Balady Authorization Service.
● The project must meet the major construction project criteria defined by each municipality, based on area, budget, and number of floors.
● There must be no spatial or temporal conflict with any other scheduled project.
● The applicant must acknowledge and approve the service-related terms and conditions
How to modify the classification if the wrong classification was selected during account creation? (For example, changing the classification from Real Estate Marketer to Real Estate Developer to apply for the qualification service.)
On the Balady platform, a user can hold multiple classifications without the need to change or remove an existing one. The only requirement is to meet the conditions for acquiring the new classification. However, on the Ettmam platform, the user must submit a support ticket, stating the reason for the modification. The classification will then be changed by Etmam’s technical support team.
What should be done if the application is rejected?
If the application is rejected, the applicant must review the reasons for rejection, correct any issues, and resubmit the application. The application status can be tracked through the Etmam platform.
Why does the error message "Sorry, you are not authorized to access the platform." appear on the Balady platform after successfully logging in via Etmam and applying for the real estate developer qualification service?This error message usually appears du
This error message usually appears due to either there is no registered account on the Balady platform, or the commercial registration (CR) is not linked to the user's ID as an owner, manager, or employee of the service provider.
How to modify classification if an incorrect classification was selected during account creation? (For example, changing classification from Real Estate Marketer to Real Estate Developer to apply for the qualification service)
For classification on the Balady platform, users can acquire more than one role
without the need to change or delete an existing role. The only requirement is to
meet the necessary conditions for acquiring the role.
For classification changes on Etmam, a support ticket must be submitted, stating the
reason for the change. The modification will be made by Etmam's technical support
team.
without the need to change or delete an existing role. The only requirement is to
meet the necessary conditions for acquiring the role.
For classification changes on Etmam, a support ticket must be submitted, stating the
reason for the change. The modification will be made by Etmam's technical support
team.
Can companies modify their data in Balady Online?
Company owners or their authorized representatives can access the Balady Business platform and manage their data by logging into the Balady platform, navigating to the services section, and selecting "Balady Business." After clicking "Start Service" and choosing the service provider's profile, the company's main data will be displayed and can be edited by selecting "Edit Profile.
Does the Balady platform provide users with a guide explaining unified login via the National Access system, accessing notifications, previous requests, and other user preferences?
Yes, it is available and can be accessed through the link below:
https://balady.gov.sa/en/services/dictionary
https://balady.gov.sa/en/services/dictionary