Can I cancel my classification request?
"The request can be deleted at any time provided that the certificate has not been issued.
If the company's legal status and ownership changed, should we reapply for classification?
"Upon issuance of the classification certificate, the establishment’s data can be updated. There is a “Update Establishment Data and Information” icon on the Balady platform.
(If all owners of the establishment have changed, this is considered a legal change, and a support ticket must be opened.)
(If all owners of the establishment have changed, this is considered a legal change, and a support ticket must be opened.)
What are the requirements to apply for classification in the Food & Catering sector?
"Classification in this field requires a technical evaluation according to the specific standard for the field (mandatory), entering the Food and Drug Authority license number (optional), in addition to attaching a copy of the license as an optional attachment within the classification request.
Will the absence of an SFDA license lead to automatic rejection of a request in the Food & Catering sector?
"No, if applying for the nutrition and catering field without a license issued by the authority, the request is not automatically rejected.
Why is the Food & Drug Authority (SFDA) license number required for classification services?
Attaching a Food and Drug Authority license is not a mandatory requirement; it is optional for establishments selecting the nutrition and catering field for classification.
Is having a commercial license mandatory to apply for classification?
"No, it is not mandatory for contractors or engineering offices.
Why is a Commercial License Number required when applying for City Service Providers Classification?
"The commercial license for the main headquarters is required to verify and ensure regulatory compliance.
How is the applicant notified when the classification certificate is ready for printing?
"Once the request is submitted, the system displays a notification of certificate issuance, and the user can print it once it is approved by the General Classification Department.
Can I file a grievance on a specific sector without affecting others on the classification certificate?
"Yes, you can file a grievance for each field separately. The grievance committee has the authority to approve or reject the grievance and may remove the field without affecting the rest of the classification.
What is the procedure for classifying contractor projects by field?
The field ""Project Domain"" has been added for projects retrieved from the Accreditation service or projects entered by the beneficiary in the section of completed and ongoing projects.
