05-Oct-2026
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Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

I have no government projects on the Etimad platform and have not completed any private sector projects. Can I still submit a request?
Yes, you can submit a request as the performance record and project history step is optional.

How is the nationality of the establishment modified in the City Service Providers Classification Certificate?
The nationality in the classification certificate is retrieved from the Ministry of Commerce.
It can be modified through the Balady platform by submitting a request via the service “Add/Delete Field or Modify Classification Grade” after updating the data with the Ministry of Commerce.

How is the classification certificate modified?
The user submits a modification request through the “Modify Classification Grade and Field” service. The system processes the request and issues a new certificate upon meeting the requirements:
- Modifications are allowed once every 90 days starting from day 91 after the certificate is issued and up to 90 days before its expiration, or after 45 days from the last modification.
- A new version of the same certificate is issued with the same certificate number and expiry date (only the version number, activities, and classification grade per field are updated).
- A new financial and technical evaluation is required.

How can classification service requests be deleted?
The user accesses the request through the “My Requests” service and selects the delete icon, provided that the request has not been fully approved.

Do joint ventures require all entities to have the same classification grade to participate in government tenders?
If two or more entities form a joint venture to execute a project, each must be classified in the relevant field. At least one entity must hold the required or higher classification grade, while the others may hold a grade equal to or one grade lower than the required grade for the project.

I have a new contracting company that hasn't completed a year to provide financial statements. What is the procedure to obtain classification?
"New (startup) establishments can obtain classification through the Instant Accreditation service, provided they achieve a technical standards score of 19 or higher.

What information is required to request contractor classification?
"The following must be available:

A valid commercial registration that includes classified activities.

Financial statements deposited in the “Qawaem” program.

Certificate of compliance with technical standards from the entity providing the technical grade based on the classification field."

What information is required to request classification for engineering consultancy offices?
"The following must be available:

A valid commercial registration that includes classified activities for engineering offices.

Engineering office license for companies and engineering consultancy offices.

Financial statements deposited in the “Qawaem” program.

Certificate of compliance with technical standards from the Saudi Council of Engineers."

What are the fields and activities included in the classification of the engineering consultancy offices sector?
"All engineering consultancy activities licensed by the Saudi Council of Engineers.

What is the Classification Service?
It is a service provided by the Ministry of Municipal and Rural Affairs and Housing that aims to support and qualify private sector entities and enhance their capabilities. This is done by meeting a minimum set of financial, technical, administrative, and operational standards to ensure the entity’s ability to deliver services in cities across the Kingdom by obtaining a Classification Certificate.

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Last update date: - Saudi Arabia
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