06-Feb-2026
A government website registered with the Digital Government Authority.
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Official Saudi government website links end with .gov.sa 

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the protocol HTTPS For encryption and security..

Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

Are there any fees for the new Classification Certificate?
Currently, the classification service does not include any fees or invoice generation within the Balady platform. However, there may be fees outside the platform for obtaining the credit rating or technical rating, and these vary depending on the sector, size of the entity, and the path selected by the beneficiary.

What are the benefits of obtaining a classification certificate for an establishment?
A contractor who is not classified cannot have their offer accepted, even if it results in savings for the public treasury. Article (3) of the Contractor Classification Law states: “Ministries, government agencies, and entities with legal personality may not accept any offer or bid for a project subject to classification unless the contractor is classified, and the project falls within the field and grade for which the contractor is classified.” Article (16) of the Executive Regulations of the Government Tenders and Procurement Law also requires bidders to adhere to the classification field and financial limits of their grade, otherwise their offer will be rejected.

What fields must be entered manually for projects retrieved from the Etimad platform?
* Project Name
- Project Start Date (Gregorian)
- Project Budget (in Saudi Riyals)
- Project Duration (in months)
- Completion Percentage
- Project Type (Execution / Maintenance, Operation & Services)
- Project Field

What are the criteria for obtaining the Classification Certificate?
The criteria include:

Meeting the financial standards of the entity.

Meeting the technical standards of the entity.

What fields must be entered manually for “Other Projects” (inside/outside the Kingdom)?
*Project completion percentage
*Contractor performance evaluation from the project’s owner
*Project budget in Saudi Riyals (entered values must match contract values if multiple projects are under the same contract)
* Type of project (Execution, Maintenance & Operation, Services)
* Project field

I have no government projects on the Etimad platform and have not completed any private sector projects. Can I still submit a request?
Yes, you can submit a request as the performance record and project history step is optional.

How is the nationality of the establishment modified in the City Service Providers Classification Certificate?
The nationality in the classification certificate is retrieved from the Ministry of Commerce.
It can be modified through the Balady platform by submitting a request via the service “Add/Delete Field or Modify Classification Grade” after updating the data with the Ministry of Commerce.

How is the classification certificate modified?
The user submits a modification request through the “Modify Classification Grade and Field” service. The system processes the request and issues a new certificate upon meeting the requirements:
- Modifications are allowed once every 90 days starting from day 91 after the certificate is issued and up to 90 days before its expiration, or after 45 days from the last modification.
- A new version of the same certificate is issued with the same certificate number and expiry date (only the version number, activities, and classification grade per field are updated).
- A new financial and technical evaluation is required.

How can classification service requests be deleted?
The user accesses the request through the “My Requests” service and selects the delete icon, provided that the request has not been fully approved.

Do joint ventures require all entities to have the same classification grade to participate in government tenders?
If two or more entities form a joint venture to execute a project, each must be classified in the relevant field. At least one entity must hold the required or higher classification grade, while the others may hold a grade equal to or one grade lower than the required grade for the project.

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

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Last update date: - Saudi Arabia
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