06-Feb-2026
A government website registered with the Digital Government Authority.
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Official Saudi government website links end with .gov.sa 

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the protocol HTTPS For encryption and security..

Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

What is the Qarar Company pathway?
It is a low-cost financial performance evaluation for establishments, typically completed within one to three business days. The evaluation methodology is based on financial risk indicators and simplified business risk and governance criteria to issue the certification.

Can engineering offices or contractors access information about the entity providing the technical evaluation score?
Yes, the system displays the following information: entity name, website, required timeframe, and phone number of the entity providing the technical evaluation score based on the sector.

Does the authorization revocation service on Balady include authorization for engineering offices?
No, the municipal electronic authorization service does not include authorization for engineering offices.

Can the authorized representative revoke their authorization for an establishment at any time?
As long as the authorization is active, it can be revoked at any time. If the authorization has expired, there is no need to revoke it as it is automatically considered canceled.

What is the role of the auditor?
Reviewing the work submitted by the certified surveyor.

How can I track my inquiry status?
You can monitor updates on your inquiry via the Balady app/portal or call center. Additionally, SMS notifications will be sent based on the actions taken on the inquiry.

Can I call 940 from outside Saudi Arabia?
No, 940 is only accessible within Saudi Arabia. However, you can contact the landline number from abroad by using Saudi Arabia’s international dialing code.

What types of housing can be licensed?
1. Residential Building: A structure with one or more floors, up to 23 meters high,
containing multiple housing units.
2. Residential Compound: A group of independent buildings (apartment blocks
or villas) enclosed within a secured gated area.
3. Mobile Cabins: Housing set up within projects, movable from one location to
another. These are licensed for the project's duration or a maximum of one
year, with renewal based on compliance.

Can a municipality official employee modify or delete restricted areas?
Yes, municipality officials can add, modify, or remove restricted zones for collective housing through the system.

How can I request an instant renewal of my collective housing license?
If eligible, follow these steps:

1. Log in to the Balady platform.
2. Select Balady Services.
3. Choose Renew Collective Housing License.

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

Contact Us

Last update date: - Saudi Arabia
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