How can I print the Building Compliance Certificate?
There are two methods:
1. Through an engineering office: The office logs into Balady Business, views completed applications, selects the compliance certificate request, and prints the certificate.
2. Through the beneficiary: The user logs into the Balady mobile application, navigates to "My Requests", selects the compliance certificate request, and downloads the attached certificate.
1. Through an engineering office: The office logs into Balady Business, views completed applications, selects the compliance certificate request, and prints the certificate.
2. Through the beneficiary: The user logs into the Balady mobile application, navigates to "My Requests", selects the compliance certificate request, and downloads the attached certificate.
What is the maximum total length of excavation paths for a single excavation?
The maximum total length of excavation paths for a single excavation is 1,000 linear meters.
What is the maximum number of excavation paths allowed for a single standard excavation?
The maximum number of excavation paths allowed per excavation site (work location) must not exceed 5 paths.
Is coordination with any other authority required after obtaining an excavation permit?
According to official directives, all government entities must be electronically linked with the Balady platform to facilitate municipal services, eliminate the need for repeated coordination, and avoid paper-based approvals through the Non-Objection Platform (Government Approvals).
Does the General Directorate of Traffic participate in the coordination process for issuing excavation permits within the Balady platform?
The General Directorate of Traffic is a key approval authority for excavation permit requests within the Balady platform. Requests for excavation permits are sent to them, and if street closures are required during excavation, a traffic plan must be attached for approval during the permit coordination process.
How can I follow up on a request that is in draft status, and can I delete the request?
All excavation requests, including (new standard excavation, previously coordinated excavation, multi-excavation coordination, emergency excavation notice, and emergency excavation), are processed through the My Requests screen under Excavation Services. Requests that are in draft status can either be completed or deleted.
What factors influence the application of the road cross-section guide?
● Street width
● Utility network
● Type of work
● Location of the excavation relative to the centerline
● Utility network
● Type of work
● Location of the excavation relative to the centerline
Can customized geographic layers be added to the platform and made visible on the map based on specific permissions?
Yes, customized geographic layers can be added to the platform after being provided by the municipality. Access to these layers on the map will be granted based on the permissions determined by the municipality.
What happens if a supervising consultant detects damage to a CITC cable?
If a supervising consultant identifies damage to a CITC cable while filling out a report, they will:
• Select a relevant CITC cable cut item in the report.
• Answer the confirmation question: "Is there a cut or damage to a CITC cable?"
• If "Yes," they must:
● Enter the name of the telecommunications service provider that owns the affected cable.
● Describe the issue regarding the cable cut or damage.
● Attach supporting images showing the damage to the CITC cable.
• Select a relevant CITC cable cut item in the report.
• Answer the confirmation question: "Is there a cut or damage to a CITC cable?"
• If "Yes," they must:
● Enter the name of the telecommunications service provider that owns the affected cable.
● Describe the issue regarding the cable cut or damage.
● Attach supporting images showing the damage to the CITC cable.
Are excavation permit violations related to cable cuts under the Communications and Information Technology Commission (CITC) distinguished in the system?
Yes, violations related to CITC cable cuts can be viewed in multiple sections of the excavation platform:
• Through the "Permit Compliance Status" filter on the Excavation Permits screen (users can search for all violations, only CITC cable cut violations, or permits without recorded violations).
• Through the "Violation Type" filter on the Monitoring and Quality screen (users can filter for all violations or specifically CITC cable cut violations).
• Through the interactive permit map, where compliance status is visually marked. When clicking on an excavation path, its details are displayed, showing whether there are recorded violations. If none exist, "No recorded violations" is displayed. If violations exist, a link appears for the recorded violation, allowing users to view its details on the Monitoring and Quality screen.
• Through the "Permit Compliance Status" filter on the Excavation Permits screen (users can search for all violations, only CITC cable cut violations, or permits without recorded violations).
• Through the "Violation Type" filter on the Monitoring and Quality screen (users can filter for all violations or specifically CITC cable cut violations).
• Through the interactive permit map, where compliance status is visually marked. When clicking on an excavation path, its details are displayed, showing whether there are recorded violations. If none exist, "No recorded violations" is displayed. If violations exist, a link appears for the recorded violation, allowing users to view its details on the Monitoring and Quality screen.
