05-Oct-2026
A government website registered with the Digital Government Authority.
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Official government website URLs end with .gov.sa

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Trusted government websites use the HTTPS protocol

Verify that the website uses the HTTPS protocol

Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

Is it mandatory for female workers to have their health certificate photo taken without a face covering (niqab) if their facial features are clearly visible?
The health certificate photo follows the same regulations as civil registry photos, similar to other official documents. The certificate must display a clear and identifiable photo of the holder.

What is the correct procedure to request a contract with an engineering office?
When the user clicks (Request Contract with Office), the system redirects to the Saudi Council of Engineers for contracting. This option appears only in search results for engineering offices.

Can the validity of a Classification Certificate be extended?
Yes, beneficiaries can submit an extension request through the Classification Certificate Extension service. The request can be submitted 15 days before expiration and up to 15 days after expiration. If approved, the certificate is extended for 90 days from the expiration date of the current certificate.

How is the classification certificate modified?
The user submits a modification request via the Classification Grade Modification Service, and the system processes the request to issue a new certificate if the conditions are met.
● Modifications are allowed starting from the 91st day after issuance and up to 90 days before expiration.
● One modification is permitted every three months.
● Any number of modifications can be made within the allowed period.
● A new version of the certificate is issued with the same certificate number and expiration date (only the version number, classification grade, and activities are updated).
● A new financial and technical evaluation is required.

Can engineering offices or contractors access information about the entity providing the technical evaluation score?
Yes, the system displays the following information: entity name, website, required timeframe, and phone number of the entity providing the technical evaluation score based on the sector.

What is the maximum and minimum number of services that can be delegated?
There is no maximum limit for the number of services that can be delegated, as all listed services can be authorized. However, at least one service must be selected.

Can an authorized representative be added to multiple establishments?
Yes, an authorized representative can be added to more than one establishment.

Will the authorized representative be notified of the cancellation?
Yes, a text message will be sent to the authorized representative's registered mobile number.

Can the account manager cancel the authorization for an establishment at any time?
As long as the authorization is active, it can be canceled at any time. If the authorization has expired, there is no need to cancel it as it is automatically considered revoked.

What are the requirements for the new authorized representative?
The authorization must be valid, and the representative must be authorized for the same service for which requests are being transferred.

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

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Last update date: - Saudi Arabia
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