How can I follow up on a request that is in draft status, and can I delete the request?
All excavation requests, including (new standard excavation, previously coordinated excavation, multi-excavation coordination, emergency excavation notice, and emergency excavation), are processed through the My Requests screen under Excavation Services. Requests that are in draft status can either be completed or deleted.
What factors influence the application of the road cross-section guide?
● Street width
● Utility network
● Type of work
● Location of the excavation relative to the centerline
● Utility network
● Type of work
● Location of the excavation relative to the centerline
Can customized geographic layers be added to the platform and made visible on the map based on specific permissions?
Yes, customized geographic layers can be added to the platform after being provided by the municipality. Access to these layers on the map will be granted based on the permissions determined by the municipality.
What happens if a supervising consultant detects damage to a CITC cable?
If a supervising consultant identifies damage to a CITC cable while filling out a report, they will:
• Select a relevant CITC cable cut item in the report.
• Answer the confirmation question: "Is there a cut or damage to a CITC cable?"
• If "Yes," they must:
● Enter the name of the telecommunications service provider that owns the affected cable.
● Describe the issue regarding the cable cut or damage.
● Attach supporting images showing the damage to the CITC cable.
• Select a relevant CITC cable cut item in the report.
• Answer the confirmation question: "Is there a cut or damage to a CITC cable?"
• If "Yes," they must:
● Enter the name of the telecommunications service provider that owns the affected cable.
● Describe the issue regarding the cable cut or damage.
● Attach supporting images showing the damage to the CITC cable.
Are excavation permit violations related to cable cuts under the Communications and Information Technology Commission (CITC) distinguished in the system?
Yes, violations related to CITC cable cuts can be viewed in multiple sections of the excavation platform:
• Through the "Permit Compliance Status" filter on the Excavation Permits screen (users can search for all violations, only CITC cable cut violations, or permits without recorded violations).
• Through the "Violation Type" filter on the Monitoring and Quality screen (users can filter for all violations or specifically CITC cable cut violations).
• Through the interactive permit map, where compliance status is visually marked. When clicking on an excavation path, its details are displayed, showing whether there are recorded violations. If none exist, "No recorded violations" is displayed. If violations exist, a link appears for the recorded violation, allowing users to view its details on the Monitoring and Quality screen.
• Through the "Permit Compliance Status" filter on the Excavation Permits screen (users can search for all violations, only CITC cable cut violations, or permits without recorded violations).
• Through the "Violation Type" filter on the Monitoring and Quality screen (users can filter for all violations or specifically CITC cable cut violations).
• Through the interactive permit map, where compliance status is visually marked. When clicking on an excavation path, its details are displayed, showing whether there are recorded violations. If none exist, "No recorded violations" is displayed. If violations exist, a link appears for the recorded violation, allowing users to view its details on the Monitoring and Quality screen.
What is the Qarar Company pathway?
It is a low-cost financial performance evaluation for establishments, typically completed within one to three business days. The evaluation methodology is based on financial risk indicators and simplified business risk and governance criteria to issue the certification.
Can engineering offices or contractors access information about the entity providing the technical evaluation score?
Yes, the system displays the following information: entity name, website, required timeframe, and phone number of the entity providing the technical evaluation score based on the sector.
Does the authorization revocation service on Balady include authorization for engineering offices?
No, the municipal electronic authorization service does not include authorization for engineering offices.
Can the authorized representative revoke their authorization for an establishment at any time?
As long as the authorization is active, it can be revoked at any time. If the authorization has expired, there is no need to revoke it as it is automatically considered canceled.
What is the role of the auditor?
Reviewing the work submitted by the certified surveyor.