06-Feb-2026
A government website registered with the Digital Government Authority.
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Official Saudi government website links end with .gov.sa 

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the protocol HTTPS For encryption and security..

Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

Can I track the status of my request?
Yes, you can track the status of your request under the (My Requests) tab, categorized as follows:
1. Requests in Progress
2. Pending Payment Requests
3. Completed Requests – Resolved
4. Requests Withdrawn by the Applicant

Where can I find the engineering office’s comments on my request?
You can track comments and feedback under the (My Tasks) tab.

Is there a reference number for the request?
Yes, after submission, the system generates a request number:
○ (SAS) for private land scheme approvals.
○ (DAS) for detailed land scheme approvals.
These can be found under the (My Requests) tab.

What is meant by a "route"?
A route is a designated extended area along a street that includes parking spaces for a limited number of mobile carts. The municipality defines and determines the maximum capacity for each route.

Can I inquire about mobile store markets (incubators)?
Yes, you can view information about mobile store markets through this service.

Can I check the available locations within incubators?
Yes, through the Mobile Store Markets Inquiry service, you can view market details,
available locations, and occupied locations that may become available soon.

Can more than one site be reserved for a mobile cart?
No, only one site can be reserved for a single mobile cart, whether in a municipal
incubator site or a municipal route

What is the validity period of the invoice for site reservation?
The invoice is valid for 5 hours from the time of issuance. If payment is not
completed within this period, the reservation request and site reservation will be
automatically canceled.

Can the reservation site be modified at any time?
Yes, a new site can be selected within the same municipality jurisdiction if the
previous incubator was in a linked municipality (governorate municipality). If the
incubator was in a sub-municipality, a new incubator can be selected within the
scope of all sub-municipalities only.

Are there fees for modifying a mobile cart site reservation?
No fees apply if the new reservation is in a municipal route or in a municipal
incubator managed by an investor. Rental fees apply if the new reservation is in a
municipal incubator managed by the municipality, with the fee difference calculated
for the remaining reservation period.

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

Contact Us

Last update date: - Saudi Arabia
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