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Branch Guide
This page enables you to view municipal authority information to facilitate access to self-service services and facilities in all regions of the Kingdom, with contact information and working hours for each municipal authority.
Service Availability: Sunday to Thursday Response Time: 8:00 AM - 2:30 PM
Live Sign Language Support (Amer)
This page provides direct access to support services in live sign language through the Beneficiary Interaction Center.
Service Availability: Throughout the week Response Time: 24/7 around the clock
Social Media
This page reviews Balady platform accounts on various social media platforms.
Service Availability: Throughout the week Response Time: Immediate
Emergency Contact Information
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Report Corruption
This page contains information about the Kingdom's efforts to protect integrity and combat corruption, with the ability to report cases of financial and administrative corruption through the official channels of the National Anti-Corruption Commission.
Service Availability: Throughout the week Response Time: Immediate
بلاغ رقمي
Service Availability: طوال الأسبوع Response Time: خلال 5 أيام
Live Chat
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Frequently Asked Questions
This page provides answers to the most frequently asked questions about services, municipal procedures, account management, licenses, and technical issues, while facilitating contact with customer support to ensure fast and efficient service.
Service Availability: Throughout the week Response Time: Immediate
Contact Us
This page provides a means to submit reports, complaints, and inquiries through the Balady application or report submission form, to ensure the best service for beneficiaries.
Service Availability: Throughout the week Response Time: 24/7 around the clock