What are the main tasks that can be carried out through the Residential Contract Services?
The services cover multiple tasks such as creating and activating residential contracts, developing operational plans for contracts, monitoring contracts based on their status (inactive, pending activation, active, expired, rejected), reviewing performance reports, managing complaints and violations, and configuring contract settings.
What is the main objective of the Residential Contract Compliance Monitoring Service?
The service aims to enable the Amana employees and the Transporters to manage residential contracts and facilitate the tracking of implementation and necessary amendments through the Balady platform, streamlining effective management of residential contracts.
What approvals are required to issue a license for a sign on a vehicle?
Approval from the municipality and traffic authorities is required.
Is it required to attach a building permit when issuing an operational license for an advertising or promotional sign?
Only for the following types of signs: advertising and promotional signs at city entrances, advertising and promotional signs on building facades and walls, advertising or promotional signs on permanent and temporary fences, advertising or promotional signs on buildings under construction, and advertising or promotional signs on vacant land.
What happens if one of the coordinating entities fails to respond within the specified coordination period?
The system will automatically record a default response for entities that do not provide a decision within the coordination period. This automatic response is usually set to “automatic approval,” unless the Coordination Office configures it differently.
Can the entity receiving the request change its response from approval to rejection or vice versa?
Yes, the platform allows the service entity to modify its response from approval to rejection or vice versa, as long as the request has not been finalized (i.e., still within the coordination and approval period).
What are the reasons a contractor might be banned?
1. Expired permits not closed on the platform
2. Incomplete or abandoned work at the site
3. Outdated classification or qualification
4. Accumulated unresolved site reports
5. Previous excavation defects not corrected
6. Safety violations at the work site
7. Failure to follow approved excavation plans
8. Other reasons specified by the Coordination Office
2. Incomplete or abandoned work at the site
3. Outdated classification or qualification
4. Accumulated unresolved site reports
5. Previous excavation defects not corrected
6. Safety violations at the work site
7. Failure to follow approved excavation plans
8. Other reasons specified by the Coordination Office
How can I view violations recorded against an excavation permit?
Via the "Monitoring and Quality" service on the Naseq platform, using search filters like:
(Permit/Notification Number – Municipality – Sub-municipality – Entity Name – Main Contractor – Violation Number – Coordination Office).
(Permit/Notification Number – Municipality – Sub-municipality – Entity Name – Main Contractor – Violation Number – Coordination Office).
When are violations for unpermitted emergency excavations issued?
24 hours after receiving initial approval, if the representative fails to submit the related emergency excavation permit.
How are violations for unpermitted excavation issued?
They are issued automatically via electronic linkage with the “Mumtathil” platform.