What are the common criteria among emergency, scheduled, and unscheduled projects?
Major projects share the following criteria, with varying values depending on each project:
● Project area
● Number of floors
● Project budget
● Project area
● Number of floors
● Project budget
What are the mandatory fields required to inquire about the cadastral report?
The mandatory fields include the cadastral report number (whether issued by Balady
or the Municipality), the owner’s ID type, and the owner’s ID number.
or the Municipality), the owner’s ID type, and the owner’s ID number.
Is the Mayor’s approval required to issue a certified report for an emergency project coordination request?
Yes, the Mayor’s approval is required to issue a certified coordination report for an emergency project. This approval is granted after obtaining consent from the relevant authorities and the Projects Coordination Office at the Municipality.
What happens if an entity fails to provide a response within the specified coordination period?
If an entity fails to submit its response within the designated period, the system will automatically record a default response on its behalf. The Coordination Office sets the parameters for this automatic response, which is usually "Automatic Approval" unless the office decides otherwise.
How can documents be uploaded?
The feature to attach required files and documents directly through the session has
been activated.
been activated.
What is the duration of the coordination process?
The duration of the coordination process is determined by the Infrastructure Projects Coordination Office based on its discretion. Coordination and approval entities must provide their responses to incoming requests within this period when they receive a new request requiring their input.
What is the difference between the Electronic Appointment Booking Service and the Virtual Visit Service?
The Electronic Appointment Booking Service allows beneficiaries to schedule an
appointment via the Balady platform to visit the municipality or local office for
services that require an in-person appointment. In contrast, the Virtual Visit Service
enables real-time communication with a municipal employee via video call without
scheduling an appointment or visiting the municipality. Currently, this service is
available in Jeddah Municipality and Qassim Municipality only.
appointment via the Balady platform to visit the municipality or local office for
services that require an in-person appointment. In contrast, the Virtual Visit Service
enables real-time communication with a municipal employee via video call without
scheduling an appointment or visiting the municipality. Currently, this service is
available in Jeddah Municipality and Qassim Municipality only.
Can a building permit be applied for after the Project Coordination Report is canceled?
No, a canceled Project Coordination Report cannot be used to apply for a building permit, and it will no longer be available for printing.
Are there mandatory official documents required for registration on the platform?
Yes, all verified official documents must be uploaded to the electronic platform for all
registrants in order for the registration request to be accepted.
registrants in order for the registration request to be accepted.
Is there a difference between the official documents required for transporter registration and contractor registration?
Yes, there is a difference between the official documents required for transporter
registration and those required for contractor registration.
registration and those required for contractor registration.
