The Most Important Initiatives, Projects, and Plans of the Ministry for Sustainable Development:
| Achieving Sustainable Development | Sustainable Development Goals | Ministry Initiatives and Projects |
| Through converting operations to digital transactions instead of paper transactions to facilitate procedures and transform the Ministry into a green ministry. | Sustainable Cities and Local Communities | Digital Transformation Initiative |
Through its initiatives, projects, and strategic plans, the Ministry has made significant progress in sustainable development:
Objectives of the Digital Transformation Initiative
1. Leading the Ministry of Municipalities and Housing toward high levels of digital maturity.
2. Improving quality of life through digital solutions provided.
3. Providing high-quality digital municipal and housing services.
Digital Transformation Initiative Plan for 2022
| Achieving Sustainable Development | From | First Quarter | Second Quarter | Third Quarter | To |
| Reaching 90% of municipal and housing services through digital channels | 70% service automation | 75% service automation | 80% service automation | 85% service automation | 90% service automation |
| Achieving 90% satisfaction rate with digital services | 82% customer satisfaction rate | 84% customer satisfaction rate | 86% customer satisfaction rate | 88% customer satisfaction rate | 90% customer satisfaction rate |
| Increasing access to digital services across the Kingdom to 90% | 80% | 85% | 85% | 85% | 94% during the second quarter of 2024 |
Sustainable Development and Environment
The Ministry of Municipalities and Housing bases its work on the principles of sustainable development and environmental protection. It seeks to achieve sustainability in its comprehensive sense in all the digital services and internal procedures it provides. To this end, all Ministry procedures are being reengineered, and it also works to protect the environment. This section reviews the Ministry's efforts in this regard:
Sustainable Development
The Ministry works to implement sustainable development in its comprehensive concept and relies on well-studied plans to benefit from all resources without compromising the rights of future generations, while considering the economic, social, and human dimensions in all operations.
The basic elements of sustainability regarding the Ministry's operations are as follows:
Social Dimension
Stimulating the municipal and housing sectors to eliminate unemployment and provide job opportunities, with emphasis on the role of women by facilitating procedures for their entry into private sector activities.
Economic Dimension
Developing the Ministry's services digitally in an easy and flexible manner to support economic development and save time and effort for beneficiaries, with the ability to update in the future and integrate with other government entities.
Environmental Dimension
Protecting the environment by transitioning to paperless digital services and reducing the need to visit government offices, which contributes to reducing vehicle use and decreasing pollution.
Procedures Adopted by the Ministry for Sustainable Development:
- Making decisions based on in-depth analysis and study, while achieving balance between needs and available resources such as objectives and budgets.
- Participating in opinions and activating the role of the community (sharing public views and suggestions to develop operations).
- Objective and phased evaluation of operations and developing comprehensive work plans that include alternative solutions, precautionary measures, and achievable objectives.
- Establishing measurable performance indicators to monitor implementation periodically and promoting public awareness of the Ministry's operations to support positive public participation.
- Facilitating Business for Youth
The most prominent facilities provided by the Ministry to support small projects:
- Immediate issuance of commercial licenses. More details about this can be found in the "commercial license issuance link."
Simplifying business procedures and providing easy and accessible digital services. Providing easy and flexible digital services that are capable of development and integration with other government entities, achieving a sustainable system for digital government services..
United Nations Goals
