07-Sep-2026
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Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

Who are the City Service Providers?
They are entities with activities subject to classification as stated in the commercial registration in the following fields:

Construction and Building

Operation and Maintenance

Exhibitions and Conferences

Catering and Food Services

Real Estate Development

Communications and Information Technology

Engineering Offices

Surveying and Geospatial

Cybersecurity

What are the fields in which companies and institutions are classified?
The fields that require classification include:

Construction and Building

Operation, Maintenance, and Services

Exhibitions and Conferences

Catering and Food Services

Real Estate Development

Communications and Information Technology

Engineering Offices

Surveying and Geospatial

Cybersecurity

How long is the classification certificate extended for?
"Upon approval, the certificate is extended for 90 days from its expiration date.

If a classification certificate is extended, can I apply again?
"A classification certificate can only be extended once during its validity period.


How can I verify all the data on the certificate, especially data not shown on the printed certificate?
"You can verify the certificate and access all related data by scanning the QR code on the certificate.

Will the classification domains remain the same as in the previous system?
Classification in the new system will be based on the approved activities listed in the National Classification of Economic Activities.

Can the credit rating differ across fields?
"Applicants submit a single credit evaluation form, but a separate credit score is assigned for each field based on specific business risk, governance, and financial criteria. Therefore, the credit rating may differ by field."

How can one verify whether a company’s activity falls under the classification system?
The approved list for each field and the included sectors and activities can be accessed and verified through the ministry agency’s website for regulating city operators. (Financial Boundaries Guide for Classification Sector Activities via the Balady platform).

When did the new classification system come into effect?
The new system is already in effect.

Can I be classified in more than one field?
"Yes, companies can be classified in multiple fields under a single certificate, provided the fields are among the classified activities listed with the Ministry of Commerce—except for engineering offices, which can only be classified in that field."

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Last update date: - Saudi Arabia
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