How is the accuracy of reports verified?
All reports are reviewed by the relevant authority to ensure accuracy and prevent duplication. An integrated electronic monitoring system ensures no inaccurate or malicious reports are accepted.
Can I use the "Mumathil" platform on my mobile phone?
Yes, the platform can be accessed from any device connected to the internet, including mobile phones.
What legal responsibilities does a certified observer have?
A certified observer is legally responsible for the accuracy of submitted reports and must avoid submitting any false or misleading reports.
Can the Ministry suspend my account?
Yes, your account can be suspended if you fail to follow reporting standards, repeatedly submit inaccurate reports, have conflicts of interest, submit malicious reports, or violate the platform policies.
What happens if I submit a false or malicious report?
Malicious reports violate the policies. You may face legal responsibility, and your certified observer account may be suspended.
Can I submit more than one report at the same time?
Yes, you can submit multiple reports as long as the violations are different.
How is the reward paid?
The reward is paid electronically after the violation is confirmed, the objection period has ended, and the reward is approved by the relevant committee according to the rules.
How much is the reward?
The reward can be up to 25% of the confirmed fine amount, based on the criteria set by the Ministry of Municipal and Rural Affairs.
Will I receive a reward for every report I submit?
No, rewards are only given if the violation is approved by the regulatory authorities and the objection period has passed according to the rules.
How can I track the status of my report?
Log in to your "Mumathil" account to view updates on the status of your report.