What is the procedure if the primary activity in the commercial registration differs from the classification field requested?
"All classification-related activities are listed in the National Classification of Economic Activities. A primary activity in the commercial registration may include sub-activities. During the application, the primary registration is used. Therefore, the commercial registration must be updated to include the required classified activities.
Is it required to have three financial statements for classification?
No, only financial statements not older than 18 months are required and must be uploaded to the Qawaem platform.
Can a company apply for classification in multiple sectors it is licensed for?
Yes, companies may apply for classification in more than one sector except engineering offices, which may only be classified under the engineering offices sector.
How is the applicant notified that the certificate is ready for printing?
After the beneficiary submits the request, the system displays a notification of certificate issuance and allows the beneficiary to print it immediately once the General Directorate approves the classification request after its technical and financial completion.
Why are temporary letters not available anymore?
Temporary letters have been discontinued and replaced by the classification certificate.
What if a user wants to cancel a submitted classification request?
Yes, it can be canceled only if the technical or credit evaluation has not been completed.
Steps:
Access the Balady platform
Go to “My Requests”
Cancel the request
Note: Once both evaluations are complete and the certificate is issued, cancellation is not possible.
Steps:
Access the Balady platform
Go to “My Requests”
Cancel the request
Note: Once both evaluations are complete and the certificate is issued, cancellation is not possible.
Is the classification certificate received from the City Operator Regulatory Agency, or is it printed electronically?
The certificate is self-printable through the Balady platform.
I have a technical issue using the portal, how do I report it?
You can report issues through:
Unified Call Center: 199040
Email: Classification@momra.gov.sa
“Create Ticket” service on the Balady platform
Unified Call Center: 199040
Email: Classification@momra.gov.sa
“Create Ticket” service on the Balady platform
How long does it take to obtain the classification certificate?
16 working days – the duration may extend up to 60 working days according to the Classification System Regulations.
When can a contractor request an upgrade to a valid classification certificate?
Within the first 60 days, a technical rating appeal can be submitted.
After 90 days, a request to modify the rating or field can be submitted.
