Are there branch offices of the City Operators Regulatory Agency (formerly Contractor Classification Agency) outside Riyadh?
No, there are no branch offices. Applications and certificate issuance are conducted entirely online.
How to apply via the website?
Applications are submitted via the Balady platform by:
Logging into the City Service Provider Classification Service using the establishment's account
Accessing through National Unified Access
Completing the electronic forms
Logging into the City Service Provider Classification Service using the establishment's account
Accessing through National Unified Access
Completing the electronic forms
What is the Evaluation Request Service?
A service that enables the contractor to share the evaluation form with project managers/evaluators to carry out the contractor evaluation process.
What is the evaluation mechanism?
"Access Balady services and select (Project Evaluation Request) from the classification of city service providers, fill in the project evaluation request information, submit the request, and view the evaluation after it is approved by the employee as it will also be reflected on the search screen.
What is the purpose of the questionnaire?
"Helping decision-makers understand the current challenges faced by developers in order to contribute to providing the necessary support and offering tailored recommendations to improve and develop skills, as well as designing transitional plans to address these challenges, enhance capabilities, and elevate the real estate market in the Kingdom as part of achieving Saudi Vision 2030.
What does the questionnaire consist of?
"The questionnaire consists of two parts: the first part is mandatory and focuses on core functions, and the second part is optional and focuses on strategic and support functions. The questionnaire contains 89 questions. Each question in the functional sections has 3 options, and only one option can be selected. Answers can be edited before submission. The questionnaire is estimated to take 7 to 15 minutes to complete. It remains active for one week from the time the link is received. Note: The questionnaire results will remain confidential and will not be published. They will be used to enhance the skills of real estate developers and will not affect any current or potential incentives from the Ministry of Municipal and Rural Affairs and Housing.
How can I benefit from the Classification Consultant Service?
"The service helps you submit a classification consultation request and directs it to experts to comprehensively evaluate your establishment. This allows for identifying strengths and weaknesses and working effectively to improve the classification grade.
Is VAT included in the project bid value for government contracts?
"Yes, Value-Added Tax (VAT) is included.
Will the financial limits for contractors change under the new classification system?
"Yes, financial limits have been updated and are available on the Balady website:
https://balady.gov.sa/Services/DownloadUserGuide/314"
https://balady.gov.sa/Services/DownloadUserGuide/314"
How are engineering offices' requests received in the system?
"Requests from engineering offices and contractors are received through the system. If the process is automated, it is handled by the system; if it requires intervention by the Ministry or Municipality staff, it is processed by the responsible specialist.
