06-Feb-2026
A government website registered with the Digital Government Authority.
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Official Saudi government website links end with .gov.sa 

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the protocol HTTPS For encryption and security..

Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

What are the stages of monitoring an emergency excavation?
● Initiation of emergency works
● Completion of emergency works

How can I activate a new service or coordination entity in excavation permit requests if it is related to infrastructure extension projects?
To activate a new entity in excavation permits, you must contact the Infrastructure Project Coordination Office within the relevant municipality.

As a service entity, I have multiple representatives, each with a distinct role. Can I assign separate roles to my representatives in the coordination office?
Yes, the platform allows service and coordination entities to assign multiple representatives, each with a specific role. Examples include:
1. Filling out applications only (without submission).
2. Filling out and submitting applications.
3. Viewing applications submitted by other representatives.
4. Defining the project team within the coordination office (contractors – consultants – supervisors).
5. Responding to incoming coordination requests.
6. Responding to approval requests.

What is the Multi-Building Connection Excavation Permit service?
This service allows service providers across the Kingdom (e.g., telecommunications, electricity, and water companies) to request a new type of excavation permit (Multi-Building Connection Excavation Permit), covering multiple building connections. The process includes coordination, approval, permit issuance, excavation execution, and site closure.

What are the key requirements for applying for a Multi-Building Connection Excavation Permit?
The key requirements include:
1. Defining the main excavation route and all building connections.
2. For each building, the short address or building number must be entered, along with an image of the building.
3. Excavation paths must remain within the designated geographic scope of the buildings.
4. The number of connections must not exceed 80.
5. The length of each connection must not exceed 25 meters.
6. The total length of the main excavation route must not exceed 1,000 meters

Will an entire project be rejected if some excavation sites receive remarks, or can the applicant modify and resubmit the request?
Some excavation sites may be accepted while others are rejected, with feedback provided to the project owner. The applicant will have the option to address the remarks and resubmit the request for reconsideration.

What options are available to the applicant to address comments that may arise during the Future Project Coordination phase?
If there are any remarks from the Coordination Office, the applicant can address them using the following options:
● (Delete the rejected work site): The applicant can remove the rejected site while keeping the approved ones and their associated data.
● (Replace the rejected work site): The applicant can substitute the rejected work site with another by uploading a new Shape File of the revised location while keeping the approved sites and related data.
● (Replace the entire excavation plan): In this case, all project work sites, including approved ones, are deleted. A new Shape File containing all project work sites must be uploaded, along with re-entering all relevant data, requiring the full coordination process to be restarted.

What happens after the corrective period for the Building Compliance Certificate expires?
If the corrective period expires, the owner will receive a violation notice and be granted a one-month grace period for correction. If non-compliance persists, a fine between SAR 1,000 - 5,000 will be imposed.

Can excavation begin upon obtaining a Multiple Excavation Coordination Report?
No, the Multiple Excavation Coordination Report is not an excavation permit but rather a confirmation that coordination has been completed. The service provider must still pay the fees and obtain a pre-coordinated excavation permit for each excavation listed in the coordination report.

What is the purpose of multiple excavation coordination if the issued coordination report does not serve as an excavation permit?
The goal is to reduce the time required for issuing excavation permits. Once a multiple excavation coordination report is issued for several excavation sites, there will be no need to redo the coordination when applying for a pre-coordinated excavation permit.

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We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

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Last update date: - Saudi Arabia
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