04-Apr-2026
A government website registered with the Digital Government Authority.
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Official Saudi government website links end with .gov.sa 

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the protocol HTTPS For encryption and security..

Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

Can the authorization period exceed five years when modified?
The maximum authorization period is five years, starting from the initial authorization date, not the modification date.

Where are establishments with the status "Under Closure Procedures" displayed?
They are displayed on a separate page to track outstanding financial claims before their status is changed to final closure.

If an establishment is added to the account manager, will it remain in the "My Establishments" list even if the relationship between the account manager and the establishment ends?
Every time the "My Establishments" list is accessed, the system verifies the ongoing relationship between the account manager and the establishment through integration with commercial registration data from the Ministry of Commerce.

Where are establishments involved in tobacco sales that are 'Under Closure Procedures' displayed?
They are displayed on a separate page to track outstanding financial claims before their status is changed to final closure.

What is the process for canceling the disclosure?
The disclosure can be canceled through the Balady platform by accessing the Tobacco Products Fee Management section. Navigate to the Manage Establishments icon, then select Cancel Disclosure and fill out the form.

You can send the evaluation request by selecting an accredited engineering office from the dropdown list and clicking "Send Evaluation." After completing the evaluation, you can print the self-evaluation certificate in PDF format by clicking "Print Evalua
The self-evaluation is conducted by the beneficiary (license owner or establishment representative).

How can I send the evaluation request to the engineering office?
You can send the evaluation request by selecting an accredited engineering office from the dropdown list and clicking "Send Evaluation." After completing the evaluation, you can print the self-evaluation certificate in PDF format by clicking "Print Evaluation."

Which services are eligible for the self-evaluation service?
The self-evaluation service is available for all services offered on the Balady
platform, including commercial licenses, construction permits, collective housing
permits for individuals, and excavation permits.

How can a commercial establishment evaluation request be sent from the beneficiary to the engineering office?
After completing the self-evaluation, the beneficiary can send the self-evaluation
request to an engineering office selected from the available offices in the city. It is
required that the evaluation is for a commercial license.

What is the purpose of the U Map platform?
The platform enables end users, based on their granted permissions, to access data
and panoramic images.

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

Contact Us

Last update date: - Saudi Arabia
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