07-Sep-2026
A government website registered with the Digital Government Authority.
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Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

Can I obtain a building permit online?
Yes, by following these steps:
1. Log in via the Balady platform using Unified National Access (Absher).
2. Navigate to services and select Building Permit Services.
3. Choose the type of permit (Building Permit or Fencing Permit).
4. Identify the property owner and the applicant.
5. Select the survey decision for the permit request.
6. Complete the required fields and submit them to the engineering office.
7. After payment, the Building Permit is issued and can be printed.

Is the service for changing the supervising office or contractor available through the Balady mobile app?
No, this service is only available through the Balady platform.

Who is authorized to submit a request to change the supervising office and contractor?
The permit owner or their representative can submit a request to change the supervising office or contractor, and the request is approved by the municipality.

Can I inquire about permits issued by Riyadh Municipality?
Yes, the service allows inquiries about building permits issued by all municipalities across the Kingdom.

How can a business qualify for a Self-Service Machine Permit?
1. The license activity must allow for a self-service machine permit.
2. There must be no pending self-service machine permit applications in (draft/under review) status.
3. The permit must be requested for a shop license.
4. The maximum allowed number of active permits for the license must not be exceeded.

What are the mandatory details required to inquire about a building permit?
The permit number (issued by Balady or the municipality), the owner’s identification type, and the owner’s identification number.

What is the purpose of the Self-Service Machine Permit service?
The service allows businesses to obtain a permit for a self-service machine on a commercial license if the primary activity of the license permits it.

Can the Permit Be Printed?
Yes, the permit can be printed through the My Requests service on the Balady platform.

What Business Activities Are Eligible for a Sacrificial Slaughter Permit?
The primary activity listed on the commercial license must be one of the following to qualify for an Sacrificial Slaughter Permit Service:
● Traditional Foods
● Mandi Restaurant
● Broasted Restaurant
● Grilled Food Restaurant
● Mandi Pressure Cooker Restaurant
● Bukhari Restaurant
● Hanith Restaurant
● Indian Restaurant
● Restaurants with Service
● Restaurants with Service inside a Category A Service Center
● Restaurants with Service inside Sports Clubs, Sports Centers, and Gyms
● Restaurants with Service inside Open Stadiums
● Restaurants with Service inside Shooting Clubs
● Restaurants with Service inside Sports Academies
● Meal-Only Service Activities
● Takeaway Meal Service

What is the Interactive Map?
It is one of the services of the Excavation Platform that allows users to view authorized excavation routes within a specific geographic area. Users can control the display of excavation routes based on:
● Excavation Status
● Utility Service Type
● Excavation Type
● Street Closure Status
● Excavation Method
● Excavation Category & Duration
Users can also apply a visual differentiation standard to color-code the excavation routes based on selected criteria. Additionally, users can view detailed technical data for any route by clicking on it on the map.

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

Contact Us

Last update date: - Saudi Arabia
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