Can contact details of the engineering office be displayed?
Yes, when selecting an engineering office, the system displays its (mobile number and email address).
What requests can be transferred from one authorized representative to another?
Only requests that are still in progress can be transferred; completed and canceled requests are excluded.
How can I submit a merging or subdivision request using a commercial registration number?
First, apply for a survey decision to update the title deed, then proceed to the Ministry of Justice to issue the deed.
Is a request number assigned?
Yes, after submission, the system generates a request number:
○ Merging request numbers start with (LMS).
○ Subdivision request numbers start with (LSS).
○ Requests can be tracked under the "My Requests" tab.
○ Merging request numbers start with (LMS).
○ Subdivision request numbers start with (LSS).
○ Requests can be tracked under the "My Requests" tab.
What should I do if my request is stuck in draft status?
If you wish to complete or delete your request, follow these steps:
○ Go to Balady Services > Land Merging and Subdivision > My Requests.
○ Select your request and proceed accordingly.
○ If you encounter any issues, please contact support.
○ Go to Balady Services > Land Merging and Subdivision > My Requests.
○ Select your request and proceed accordingly.
○ If you encounter any issues, please contact support.
How is the account manager's relationship with the establishment verified?
It is verified through integration with the commercial registration data from the Ministry of Commerce, ensuring that the account manager's identity is listed within the commercial registration records.
Where can I check comments from the engineering office that were sent back for revision?
Comments from the engineering office can be viewed under the "My Tasks" tab.
Is there a request number assigned?
Yes, after submission, the system generates a request number:
○ Subdivision request numbers start with (LSS).
○ Merging request numbers start with (LMS).
○ Requests can be tracked under the "My Requests" tab.
○ Subdivision request numbers start with (LSS).
○ Merging request numbers start with (LMS).
○ Requests can be tracked under the "My Requests" tab.
If an establishment is added to the authorized representative, does it remain in the "My Establishments" list even if the authorization expires or the relationship with the establishment ends?
The system verifies the continuity of the relationship between the authorized representative and the establishment each time the "My Establishments" list is accessed.
What is the role of the municipality/secretariat employee?
The employee verifies the original authorization letter against the attached letter in the request and either approves or rejects the request.