06-Feb-2026
A government website registered with the Digital Government Authority.
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Official Saudi government website links end with .gov.sa 

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the protocol HTTPS For encryption and security..

Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Accessibility

Explore the Balady platform's efforts to promote access to its content and deliver its services through multiple channels. "Accessibility in the Unified National Platform Government Design System Applied to International AAA Standards People with Special Needs Multiple Channels for Service Delivery Browsing Through Smart Phones"

This section presents the efforts of the Digital City platform "Balady" in adopting modern technologies and promoting access to all platform content. It also provides information about the Government Design System applied according to international AAA standards for people with special needs, in addition to the multiple channels available for service delivery and the ability to browse through smart phones.

سهولة الوصول في المنصة الوطنية الموحدة

تحرص منصة المدينة الرقمية "بلدي" على تطبيق أعلى المعايير الفنية للمنصات الإلكترونية، وتسعى باستمرار لتطبيق تقنيات جديدة تُثري المنصة وتسهّل الوصول إلى محتوياتها، مما يزيد أعداد مستخدمي وزائري المنصة ويعزز مدى تفاعلهم.

وتأتي المنصة كذلك متوافقة مع معايير رابطة الشبكة العالمية (World Wide Web Consortium) فيما يخص سهولة الاستخدام والوصول، إلى جانب معايير فنية أخرى تساهم جميعها في تعزيز أداء المنصة وتحسين تجربة المستخدم، كما تدعم منصة بلدي جميع المتصفحات الرئيسية لتسهيل الوصول لكافة المحتويات بشكل مناسب.

Government Design System Applied to International AAA Standards

The Digital City platform "Balady" has adopted the Government Design System applied according to international AAA standards, which was launched by the Unified National Platform GOV.SA with the intention of supporting government platforms and enabling them to implement accessibility standards. You can view it by clicking here.

People with Special Needs

One of the most prominent features implemented by the Digital City platform "Balady" regarding ease of use and accessibility is its attention to people with special needs, to enable this distinguished group to interact with the platform effectively.

The Digital City platform "Balady" contains a "text reader" feature, which is one of the means that helps read the texts on the platform page without the user needing to activate any additional programs. This technology is very useful for the visually impaired and for platform users who face difficulties in reading texts online.

Multiple Channels for Service Delivery

The Digital City platform "Balady" in the Kingdom of Saudi Arabia continuously seeks to develop the support it provides to its service beneficiaries. For this purpose, it has created many channels through which it delivers digital services to its visitors in a safe and reliable manner.

Browsing Through Smart Phones

The Digital City platform "Balady" can be browsed through smartphones, where many services and features are available, such as: search feature, language selection and change, as well as digital services browsing feature, government entities directory, regulations and bylaws directory, national plans and initiatives. You can also view the latest news and events, answer surveys, and communicate directly with the customer service center through the phone platform.

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

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Last update date: - Saudi Arabia
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