Accessibility in the Unified National Platform
The Digital City platform "Balady" is committed to applying the highest technical standards for digital platforms and continuously seeks to implement new technologies that enrich the platform and facilitate access to its content, thereby increasing the number of platform users and visitors and promoting their interaction.
The platform also comes in compliance with the standards of the World Wide Web Consortium regarding ease of use and accessibility, alongside other technical standards that all contribute to promoting platform performance and improving user experience. The Balady platform also supports all major browsers to facilitate access to all content appropriately.
Government Design System Applied to International AAA Standards
The Digital City platform "Balady" has adopted the Government Design System applied according to international AAA standards, which was launched by the Unified National Platform GOV.SA with the intention of supporting government platforms and enabling them to implement accessibility standards. You can view it by clicking here.
People with Special Needs
One of the most prominent features implemented by the Digital City platform "Balady" regarding ease of use and accessibility is its attention to people with special needs, to enable this distinguished group to interact with the platform effectively.
The Digital City platform "Balady" contains a "text reader" feature, which is one of the means that helps read the texts on the platform page without the user needing to activate any additional programs. This technology is very useful for the visually impaired and for platform users who face difficulties in reading texts online.
Multiple Channels for Service Delivery
The Digital City platform "Balady" in the Kingdom of Saudi Arabia continuously seeks to develop the support it provides to its service beneficiaries. For this purpose, it has created many channels through which it delivers digital services to its visitors in a safe and reliable manner.
Browsing Through Smart Phones
The Digital City platform "Balady" can be browsed through smartphones, where many services and features are available, such as: search feature, language selection and change, as well as digital services browsing feature, government entities directory, regulations and bylaws directory, national plans and initiatives. You can also view the latest news and events, answer surveys, and communicate directly with the customer service center through the phone platform.