What are the available channels for submitting a complaint?
1. Balady application.
2. Balady website.
3. Call Center 199040.
4. Social media channels.
5. WhatsApp (0548368888 – 0126149779).
2. Balady website.
3. Call Center 199040.
4. Social media channels.
5. WhatsApp (0548368888 – 0126149779).
What are the steps to submit a complaint?
1. Login to the baladi app / baladi portal.
2. Choose the communications service, then select the type of communication.
3. Locate and confirm the communication.
4. Determine the appropriate classification (lighting - roads and sidewalks).
5. Enter the communication description.
6. Attach one or more photos showing the current situation.
7. Acknowledgment of the validity of the data and then sending the communication.
8. Receipt of a message with the communication number.
2. Choose the communications service, then select the type of communication.
3. Locate and confirm the communication.
4. Determine the appropriate classification (lighting - roads and sidewalks).
5. Enter the communication description.
6. Attach one or more photos showing the current situation.
7. Acknowledgment of the validity of the data and then sending the communication.
8. Receipt of a message with the communication number.
What is required to quickly process a communication?
The availability of sufficient justifications that necessitate the submission of the communication, with the need for accuracy and validity of the data, especially the location of the communication, and the classification corresponding to the monitored case contributes to resolving deficiencies effectively and quickly.
What does construction license mean?
It is a service that allows citizens to submit a request to issue a building permit and follow up on all application cases through the online portal of the Baladi platform, interact with the applicant via SMS at all stages of issuing the permit and print the permit electronically.
How is a construction license issued to a government agency?
It is necessary to apply for the electronic municipal authorization and the authorization to the establishment number 700 of the government agency, and then apply by the delegate (delegate for a facility) to the establishment number 700 of the government agency and send the application to the engineering office and complete the application procedures.
What are the stages of applying for the service of issuing a building permit?
In the event that there is a cadastral decision sourced from my country, the application is made on Baladi Services > Construction Permits Services > Issuing a Building Permit Service > Selecting the cadastral decision to apply for > Fill in the required data and send a request to a classified engineering office.
How long are construction licenses valid and when do they need to be renewed?
The validity period of the construction licenses and the cadastral decision is 3 years, and renewal is required in the event that the construction is not completed and if necessary.
Is it necessary to select a building contractor on the Baladi platform to renew a building permit, if construction has not started?
Contractor selection is not currently mandatory.
What is the procedure when a building permit is issued, and I want to add a role and delete a component?
You can amend the building permit after issuance by applying for the service of adding and amending building components.
Is the ATM setup fee calculated when renewing a building permit?
The incorporation fee is not calculated in the building permit renewal service, but rather it is calculated through the commercial license system.
