06-Feb-2026
A government website registered with the Digital Government Authority.
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Official Saudi government website links end with .gov.sa 

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the protocol HTTPS For encryption and security..

Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Frequently Asked Questions

Find answers to frequently asked questions about our products, services, and policies.

How can I apply for an online appointment booking service?
1. By entering the balady platform, then the (balady services) menu, then the (electronic appointment booking) screen, then clicking on the (start service) button, and then clicking on (add a new appointment).
2. Or by using the (balady) mobile app.

Can the license activity be modified?
Yes, the activity can be modified through the service (Modification of a Temporary License for a Mobile Store Outlet).

Can the license be revoked?
The license can be canceled through the service (cancellation of a temporary license for a mobile store outlet).

What is the procedure if there are no engineering offices close to the client?
The engineering offices are now fully classified throughout the Kingdom and are not limited to the scope of the Municipality only

Is it possible to modify the license after submitting the application?
Yes, the license can be modified after submitting the application.

What is the procedure if the engineering office data is incorrect?
so that we can serve you better; Please provide us with the following data: the name of the office, the name of the office owner, the engineering license number, and copies of the required attachments.

What is the procedure in the event that the cadastral decision of the land granted by the "Sakani" platform does not appear?
In order to be able to serve you better, please provide us with the following data: a copy of the contract, plan number, plot and coordinates, and if the application is sent from the "sakani" platform, it does not require the issuance of a survey decision in my country, but when applying through the client, it is required to issue a survey decision through the "balady" platform.

I have an old survey decision, is it valid, or do I need a new survey decision?
The validity period of the cadastral decision is 3 years. In the event that the validity period expires, you can apply for another cadastral decision for the same purpose to be applied for.

Are there fixed prices for engineering offices regarding the issuance of construction building permits?
Engineering office rates are an agreement between the office and the beneficiary.

What is the solution for the appearance of a difference in the land area in the deed from the actual land area when requesting a cadastral decision?
To solve the problem, please provide us with a copy of the error screen and a copy of the instrument, through the technical support channels.

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

Contact Us

Last update date: - Saudi Arabia
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