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FAQ
What is the difference between the Electronic Appointment Booking Service and the Virtual Visit Service?
The Electronic Appointment Booking Service allows beneficiaries to schedule an
appointment via the Balady platform to visit the municipality or local office for
services that require an in-person appointment. In contrast, the Virtual Visit Service
enables real-time communication with a municipal employee via video call without
scheduling an appointment or visiting the municipality. Currently, this service is
available in Jeddah Municipality and Qassim Municipality only.
appointment via the Balady platform to visit the municipality or local office for
services that require an in-person appointment. In contrast, the Virtual Visit Service
enables real-time communication with a municipal employee via video call without
scheduling an appointment or visiting the municipality. Currently, this service is
available in Jeddah Municipality and Qassim Municipality only.
FAQ
What is the duration of the coordination process?
The duration of the coordination process is determined by the Infrastructure Projects Coordination Office based on its discretion. Coordination and approval entities must provide their responses to incoming requests within this period when they receive a new request requiring their input.
FAQ
What is the electronic appointment booking service?
It is a service that enables beneficiaries to book an electronic appointment to visit the Municipality or its affiliated municipalities in all regions of the Kingdom to complete the municipality's transactions.
FAQ
What is the Engineering Offices Inquiry Service?
It is a service that allows the public to inquire about engineering offices, providing details on contact information, working hours, location, and the activities carried out by the establishment.
FAQ
What is the evaluation process?
1. Access Balady Services and select (Project Evaluation Request) under City Service Providers Classification.
2. Fill in the Project Evaluation Request details.
3. Submit the request.
4. View the evaluation once approved by the officer; it will also be reflected on the search screen.
2. Fill in the Project Evaluation Request details.
3. Submit the request.
4. View the evaluation once approved by the officer; it will also be reflected on the search screen.
FAQ
What is the Interactive Map?
It is one of the services of the Excavation Platform that allows users to view authorized excavation routes within a specific geographic area. Users can control the display of excavation routes based on:
● Excavation Status
● Utility Service Type
● Excavation Type
● Street Closure Status
● Excavation Method
● Excavation Category & Duration
Users can also apply a visual differentiation standard to color-code the excavation routes based on selected criteria. Additionally, users can view detailed technical data for any route by clicking on it on the map.
● Excavation Status
● Utility Service Type
● Excavation Type
● Street Closure Status
● Excavation Method
● Excavation Category & Duration
Users can also apply a visual differentiation standard to color-code the excavation routes based on selected criteria. Additionally, users can view detailed technical data for any route by clicking on it on the map.
FAQ
What is the Interactive Map?
The Interactive Map is one of the services within the Excavation Platform, allowing users to view authorized excavation routes within a specific geographic area. Users can filter results by excavation status, utility type, excavation type, street closure status, excavation method, and excavation duration category. Additionally, users can apply a visual distinction filter, enabling color-coded map visualization based on selected criteria. Users can also view detailed technical information about a selected excavation route by clicking on it.
FAQ
What is the Investment in Collective Housing service?
It is an informational service that explains what collective housing is and how to invest in it. Users can also access the World Bank study through the service.
FAQ
What is the main objective of the Balady Business platform?
Balady Business is a comprehensive platform that supports all types of service providers, enabling them to offer high-quality services to the public while enhancing communication between service providers and service seekers. It consolidates all necessary services for providers into one platform, ensuring they do not need to access multiple systems. The platform includes:
FAQ
What is the maximum and minimum number of services that can be delegated?
There is no maximum limit for the number of services that can be delegated, as all listed services can be authorized. However, at least one service must be selected.
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