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The Electronic Appointment Booking Service allows beneficiaries to schedule an
appointment via the Balady platform to visit the municipality or local office for
services that require an in-person appointment. In contrast, the Virtual Visit Service
enables real-time communication with a municipal employee via video call without
scheduling an appointment or visiting the municipality. Currently, this service is
available in Jeddah Municipality and Qassim Municipality only.

The duration of the coordination process is determined by the Infrastructure Projects Coordination Office based on its discretion. Coordination and approval entities must provide their responses to incoming requests within this period when they receive a new request requiring their input.

It is a service that enables beneficiaries to book an electronic appointment to visit the Municipality or its affiliated municipalities in all regions of the Kingdom to complete the municipality's transactions.

It is a service that allows the public to inquire about engineering offices, providing details on contact information, working hours, location, and the activities carried out by the establishment.

"Access Balady services and select (Project Evaluation Request) from the classification of city service providers, fill in the project evaluation request information, submit the request, and view the evaluation after it is approved by the employee as it will also be reflected on the search screen.

1. Access Balady Services and select (Project Evaluation Request) under City Service Providers Classification.
2. Fill in the Project Evaluation Request details.
3. Submit the request.
4. View the evaluation once approved by the officer; it will also be reflected on the search screen.

A service that enables the contractor to share the evaluation form with project managers/evaluators to carry out the contractor evaluation process.

A certificate is issued when the establishment scores 19 points in meeting technical standards. However, it does not qualify the establishment to participate in government tenders. No credit evaluation is required to obtain this certificate.

It is one of the services of the Excavation Platform that allows users to view authorized excavation routes within a specific geographic area. Users can control the display of excavation routes based on:
● Excavation Status
● Utility Service Type
● Excavation Type
● Street Closure Status
● Excavation Method
● Excavation Category & Duration
Users can also apply a visual differentiation standard to color-code the excavation routes based on selected criteria. Additionally, users can view detailed technical data for any route by clicking on it on the map.

The Interactive Map is one of the services within the Excavation Platform, allowing users to view authorized excavation routes within a specific geographic area. Users can filter results by excavation status, utility type, excavation type, street closure status, excavation method, and excavation duration category. Additionally, users can apply a visual distinction filter, enabling color-coded map visualization based on selected criteria. Users can also view detailed technical information about a selected excavation route by clicking on it.