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Reports by source
| The channel | Number of reports |
|---|---|
| Unified Contact Center | 36,618 |
| Engineering Office | 25,241 |
| Balady portal | 19,193 |
| supporter | 15,577 |
| 14,788 | |
| commander | 5,157 |
| Support services | 4,564 |
| 3,838 | |
| Opportunities platform | 1,196 |
| Customer Relationship Management | 764 |
| Housing users | 66 |
| Office of His Excellency the Minister | 65 |
| Bega Gate | 5 |
Reports by source
| The channel | Number of reports |
|---|---|
| Building Permit - Construction Permits Service | 45,118 |
| Commercial License | 37,908 |
| Digging Permit | 8,074 |
| Municipal Compliance Platform | 5,862 |
| E-Contractor Classification - City Service Providers Classification Service | 3,269 |
| Health Certificates | 2,734 |
| Investment Opportunities Service | 2,355 |
To submit complaints
You can submit complaints through all our different communication channels.
Or you can submit complaints using the following services:
Contact the Office of His Excellency the Minister
Customer Voice
Book an appointment online
Customer Voice
Municipal service request
Customer Voice
Inquire about a transaction
Customer Voice
General Inquiry Service
Customer Voice
Submit a report
Customer Voice
Contact us
Customer Voice
