Communications by source
the channel | The number of communications |
---|---|
Unified Call Center | 36,618 |
Engineering office | 25,241 |
my portal | 19,193 |
supporter | 15,577 |
14,788 | |
Command | 5,157 |
Help Services | 4,564 |
3,838 | |
Opportunities platform | 1,196 |
Customer relationship management | 764 |
housing users | 66 |
Minister's Office | 65 |
Biga Gate | 5 |
Communications by source
the channel | The number of communications |
---|---|
Building Permit - Construction permit service | 45,118 |
Commercial License - Commercial license service | 37,908 |
Digging Permit - The path of the excavation platform | 8,074 |
Municipal Compliance Platform | 5,862 |
E-Contractor Classification - Categorization Service Provider Classification Service | 3,269 |
Health Certificates - Health Certificates Service | 2,734 |
Investment Opportunities - Investment Opportunities Service | 2,355 |
to submit complaints
You can submit complaints through all of our different communication channels
Or you can submit complaints using the following services
![](/themes/custom/balady/assets/images/s-c-1.png)
Contact the office of His Excellency the Minister
Customer voice
![](/themes/custom/balady/assets/images/s-c-2.png)
Book an appointment electronically
Customer voice
![](/themes/custom/balady/assets/images/s-c-3.png)
Municipal service request
Customer voice
![](/themes/custom/balady/assets/images/s-c-4.png)
Inquire about a transaction
Customer voice
![](/themes/custom/balady/assets/images/s-c-5.png)
General Inquiries Service
Customer voice
![](/themes/custom/balady/assets/images/s-c-6.png)
Submit a report
Customer voice
![](/themes/custom/balady/assets/images/s-c-7.png)
Connect with us
Customer voice