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FAQ

Can engineering offices or contractors access information about the entity providing the technical evaluation score?

Yes, the system displays the following information: entity name, website, required timeframe, and phone number of the entity providing the technical evaluation score based on the sector.
FAQ

Can engineering offices or contractors view the details of the technical evaluation provider?

Yes. The system displays the following information about the technical evaluation provider (based on the sector):

Name of the provider

Website

Required time duration

Phone number
FAQ

Can excavation begin upon obtaining a Multiple Excavation Coordination Report?

No, the Multiple Excavation Coordination Report is not an excavation permit but rather a confirmation that coordination has been completed. The service provider must still pay the fees and obtain a pre-coordinated excavation permit for each excavation listed in the coordination report.
FAQ

Can I be classified in more than one field?

"Yes, companies can be classified in multiple fields under a single certificate, provided the fields are among the classified activities listed with the Ministry of Commerce—except for engineering offices, which can only be classified in that field."
FAQ

Can I call 940 from outside Saudi Arabia?

No, 940 is only accessible within Saudi Arabia. However, you can contact the landline number from abroad by using Saudi Arabia’s international dialing code.
FAQ

Can I cancel my classification request?

"The request can be deleted at any time provided that the certificate has not been issued.
FAQ

Can I check the available locations within incubators?

Yes, through the Mobile Store Markets Inquiry service, you can view market details,
available locations, and occupied locations that may become available soon.
FAQ

Can I file a grievance on a specific sector without affecting others on the classification certificate?

"Yes, you can file a grievance for each field separately. The grievance committee has the authority to approve or reject the grievance and may remove the field without affecting the rest of the classification.

FAQ

Can I inquire about mobile store markets (incubators)?

Yes, you can view information about mobile store markets through this service.
FAQ

Can I inquire about permits issued by Riyadh Municipality?

Yes, the service allows inquiries about building permits issued by all municipalities across the Kingdom.
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