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FAQ

Can the license be revoked?

The license can be canceled through the service (cancellation of a temporary license for a mobile store outlet).
FAQ

Can the license be transferred to another person?

● No, the license is issued to an individual and cannot be transferred.
FAQ

Can the owner of the establishment renew a health certificate for more than one worker in the same application?

Yes, the facility owner can renew a health certificate for more than one worker (Saudi or non-Saudi) with the same request.
FAQ

Can the Permit Be Printed?

Yes, the permit can be printed through the My Requests service on the Balady platform.
FAQ

Can the reservation site be modified at any time?

Yes, a new site can be selected within the same municipality jurisdiction if the
previous incubator was in a linked municipality (governorate municipality). If the
incubator was in a sub-municipality, a new incubator can be selected within the
scope of all sub-municipalities only.
FAQ

Can the Transporters submit an operational plan?

Yes, Transporters can add or modify operational plans, including defining the locations and geographical distribution of waste bins.
FAQ

Can the user access their list of previous transactions or operations on the portal?

Previous requests and licenses can be accessed through the beneficiary's profile by navigating to the "My Requests" page, the "My Licenses" page, or the "Dashboard" page
FAQ

Can the validity of a Classification Certificate be extended?

Yes, beneficiaries can submit an extension request through the Classification Certificate Extension service. The request can be submitted 14 days before expiration and up to 14 days after expiration. If approved, the certificate is extended for 90 days from the expiration date of the current certificate.
FAQ

Can Transporters amend contract data after approval?

Transporters can request contract amendments if the contract is still inactive or pending activation. However, once the contract is activated, any modifications must be submitted as specific requests through the Contract Supervisor.
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