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FAQ

Can engineering offices or contractors access information about the entity providing the technical evaluation score?

Yes, the system displays the following information: entity name, website, required timeframe, and phone number of the entity providing the technical evaluation score based on the sector.
FAQ

Can excavation begin upon obtaining a Multiple Excavation Coordination Report?

No, the Multiple Excavation Coordination Report is not an excavation permit but rather a confirmation that coordination has been completed. The service provider must still pay the fees and obtain a pre-coordinated excavation permit for each excavation listed in the coordination report.
FAQ

Can I call 940 from outside Saudi Arabia?

No, 940 is only accessible within Saudi Arabia. However, you can contact the landline number from abroad by using Saudi Arabia’s international dialing code.
FAQ

Can I check the available locations within incubators?

Yes, through the Mobile Store Markets Inquiry service, you can view market details,
available locations, and occupied locations that may become available soon.
FAQ

Can I inquire about mobile store markets (incubators)?

Yes, you can view information about mobile store markets through this service.
FAQ

Can I inquire about permits issued by Riyadh Municipality?

Yes, the service allows inquiries about building permits issued by all municipalities across the Kingdom.
FAQ

Can I obtain a building permit online?

Yes, by following these steps:
1. Log in via the Balady platform using Unified National Access (Absher).
2. Navigate to services and select Building Permit Services.
3. Choose the type of permit (Building Permit or Fencing Permit).
4. Identify the property owner and the applicant.
5. Select the survey decision for the permit request.
6. Complete the required fields and submit them to the engineering office.
7. After payment, the Building Permit is issued and can be printed.
FAQ

?Can I obtain a compliance certificate for my building if it is outside the priority areas

Yes, it is possible and the service is available to all commercial buildings.
FAQ

Can I query any transaction?

The beneficiary can inquire about any transaction received by the Ministry or one of the trusts affiliated with the Ministry.
FAQ

Can I track the status of my request?

Yes, you can track the status of your request under the (My Requests) tab, categorized as follows:
1. Requests in Progress
2. Pending Payment Requests
3. Completed Requests – Resolved
4. Requests Withdrawn by the Applicant

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