Displayed 1 - 10 of 10
Service
Approval Platform
An electronic service available on the Balady Platform, serving as one of the components of the Nasseq Platform. It includes various services and processes within the Excavation Platform, such as team management, incoming requests, permissions, and settings, all without the need for an in-person visit to the government authority.
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Electronic Contracting Service
An electronic service available on the Balady platform, enabling license holders to find a waste transporter registered with the municipality and enter into an electronic waste management contract without the need for an in-person visit.
Service
General Inquiry Service
An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
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Household Contract Services
A service that enables waste transporters to carry out waste collection activities within municipalities for the residential sector. This includes creating contracts, defining operational plans and routes, and viewing reports and violations related to household waste
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Inquiry About Transactions Service
An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.
Service
My Requests - Customer Relationship System
An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.
Service
Operational Plans Service
An electronic service available on the Balady platform, allowing waste transporters to create trips and operational plans to manage waste collection and transportation for active waste management contracts without the need for an in-person visit.
Service
Requesting a Municipal Service
An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.
Service
Submitting a Report
An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.
Service
Waste Transporters Qualification Service
An electronic service available on the Balady platform, allowing waste transport companies to submit a registration request to obtain authorization for waste transportation within municipalities without the need for an in-person visit.
For Deaf