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An electronic service available on the Balady platform, designed exclusively for accredited institutes under the Technical and Vocational Training Corporation (TVTC) to add graduates to the system, allowing them to instantly receive a craft license without the need to visit the authority.

This service enables citizens to register in the "Certified Observer" initiative, which aims to monitor municipal violations and expand geographic oversight in municipalities. Participants are eligible to receive an incentive reward once a violation is approved through the monitoring platforms, provided all necessary requirements are met.

An electronic service available on the Balady platform aimed at adding graduates from accredited institutes, allowing them to instantly obtain a craft license without the need to visit the authority.

An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.

An electronic service available on the Balady submits a request to issue craft licenses for workers after fulfilling the regulatory and technical requirements (professional examination, activity, worker/establishment data) without the need to visit the authority.

An electronic service available on the Balady platform that allows beneficiaries to view and track all their submitted requests without the need to visit the authority.

An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.

An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.

An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.