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An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.

An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.

An electronic service provided on the Balady platform, available to service providers across the Kingdom, including telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to submit a request for coordinating multiple excavation projects within urban areas. This coordination ensures alignment with other entities before issuing excavation permits (pre-coordinated excavation permits) without the need to visit the authority.
Once a multiple excavation coordination request is completed, a request for a previously coordinated excavation permit will be issued automatically.

An advanced electronic service available on the Balady platform that proactively issues excavation permits for previously coordinated excavation sites as described in the user guide. This service is provided to utility entities across the Kingdom, such as telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to apply for a permit for a previously coordinated excavation (with a prior coordination report) to deliver public utility services, without the need to visit the authority.
Once the multiple excavation coordination request is completed, the request for issuing a pre-coordinated excavation permit will be generated automatically.

An electronic service available on the Balady platform, provided to utility entities across the Kingdom, such as telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to apply for an excavation permit within city limits to coordinate with other entities before excavation and to provide public utility services without the need to visit the authority.

An electronic service available on the Balady platform, enabling service and coordination entities to assign multiple representatives, each with a distinct role, without the need to visit the authority.

An electronic service available on the Balady platform that allows users to view and track the status of all their requests without the need to visit the authority.

An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.

An electronic service available on the Balady Platform that allows users to view authorized (or requested) excavation routes via an interactive map. Users can apply various search filters and color-code routes based on specific criteria, depending on their authorization level. Users can also access detailed technical data for any route by clicking on it on the map.