user manual
1. Access the Balady platform.
2. Click on (Services List) in the top navigation menu.
3. Search for (Permissions & Settings) by entering the service name in the search bar.
4. Once the service appears, click on (Details) to view its information.
5. After reviewing the service details, click on (Start Service) to proceed.
6. The User Guide is available to assist with the request process.
None
The service is exclusively available for service entities.
الاسئلة الشائعة
How can I activate a new service or coordination entity in excavation permit requests if it is related to infrastructure extension projects?
To activate a new entity in excavation permits, you must contact the Infrastructure Project Coordination Office within the relevant municipality.
As a service entity, I have multiple representatives, each with a distinct role. Can I assign separate roles to my representatives in the coordination office?
Yes, the platform allows service and coordination entities to assign multiple representatives, each with a specific role. Examples include:
1. Filling out applications only (without submission).
2. Filling out and submitting applications.
3. Viewing applications submitted by other representatives.
4. Defining the project team within the coordination office (contractors – consultants – supervisors).
5. Responding to incoming coordination requests.
6. Responding to approval requests.
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