Improving customer experience by applying a centralized, interconnected system
* The initiative aims to develop beneficiaries' services by studying and improving the customer's journey in the municipal sector
* The initiative targets clients of the municipal sector and stakeholders
Improving the Efficiency and Effectiveness of the Complaints System (940)
The initiative aims to provide a single platform to receive citizen complaints and respond quickly to them through a unified system that supports the municipalities and municipalities and helps in prioritizing improving the quality of municipal services pro
Improving the revenues of the Ministry of Municipal, Rural Affairs and Housing
The initiative aims to improve the revenues of the Ministry of Municipal and Rural Affairs by imposing or amending fees on municipal services and irregularities, or investing in the real estate sector
Increasing community participation by activating the role of municipal councils and the participation of civil society institutions and establishing an interactive platform to present ideas and attract pioneers of ideas and innovators
• This initiative aims to increase community participation and volunteer work and attract ideas from the beneficiaries of municipal services to raise the efficiency of municipal work through activating the role of municipal councils and the participation of
