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FAQ

What is a transaction inquiry service?

It is a service that enables beneficiaries to inquire about the administrative communication transactions that exist in the correspondence system at the level of the ministry and the secretariats that follow the ministry through linking with the central administrative communication system in the ministry (correspondence).
FAQ

What is an occupancy certificate?

A building occupancy certificate is a certificate that confirms the actual completion of buildings and is issued by the competent authorities.
FAQ

What is meant by fencing the earth into space?

It is for the landowner to issue a license for fencing a vacant land and fencing the land belonging to him in accordance with the (Guideline for fencing vacant lands) issued by the Ministry of Municipalities & Housing (https://balady.gov.sa/Services/DownloadUserGuide/364).
FAQ

What is required to quickly process a communication?

The availability of sufficient justifications that necessitate the submission of the communication, with the need for accuracy and validity of the data, especially the location of the communication, and the classification corresponding to the monitored case contributes to resolving deficiencies effectively and quickly.
FAQ

What is the benefit of the classification system for the labor market?

The Contractor Classification System and its regulations are key reform tools. It is one of the main standards used in selecting contractors for government project awards. The system aims to assess contractors’ financial, technical, administrative, and execution capabilities to place them in an appropriate classification grade and field. It is also closely linked to the Government Tenders and Procurement Law and its executive regulations.
FAQ

What is the Classification Service?

It is a service provided by the Ministry of Municipal and Rural Affairs and Housing that aims to support and qualify private sector entities and enhance their capabilities. This is done by meeting a minimum set of financial, technical, administrative, and operational standards to ensure the entity’s ability to deliver services in cities across the Kingdom by obtaining a Classification Certificate.
FAQ

What is the correct procedure to request a contract with an engineering office?

When the user clicks the “Request Contract with Office” button, the system redirects the user to the Saudi Council of Engineers to initiate the contract. Only engineering offices appear in the search results.
FAQ

What is the electronic appointment booking service?

It is a service that enables beneficiaries to book an electronic appointment to visit the Municipality or its affiliated municipalities in all regions of the Kingdom to complete the municipality's transactions.
FAQ

What is the evaluation mechanism?

"Access Balady services and select (Project Evaluation Request) from the classification of city service providers, fill in the project evaluation request information, submit the request, and view the evaluation after it is approved by the employee as it will also be reflected on the search screen.

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