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An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.

An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.

An electronic service provided on the Balady platform aims to simplify the process of issuing an operational license for a promotional or advertising sign electronically. This service is available to all types of beneficiaries (Owner/Manager or Authorized Representative of an Establishment) without the need to visit the relevant municipality.

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.

An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.

A proactive electronic service available on the Balady platform allows business owners to expand their commercial activities by issuing permits for their employees to provide home services outside the store and in multiple locations. These permits are linked to registered licenses of the establishment without the need to visit the authority.
After canceling the commercial license, all permits associated with the license will be automatically revoked.

A proactive electronic service available on the Balady platform allows business owners to expand their commercial activities by issuing permits for non-food carts linked to registered licenses of the establishment. These carts provide the establishment's services outside the store and in multiple locations. This service is also available for limited activities such as car washing services, without the need to visit the authority.
After canceling the commercial license, all permits associated with the license will be automatically revoked.

A proactive electronic service available on the Balady platform allows beneficiaries to submit a request to provide valet parking service at multiple locations. A valid commercial license with the activity (Vehicle Parking Service) is required, and more than one permit request can be submitted under the same license without the need to visit the authority.
After canceling the commercial license, all permits associated with the license will be automatically revoked.

A proactive electronic service available on the Balady platform that allows event organizers to apply for an event permit, specifying the event site and duration, with no need for in-person visits to the municipality.
Upon the cancellation of the commercial license, all associated permits will be automatically revoked.

A proactive electronic service available on the Balady platform, allowing users to obtain a seasonal permit for temporary market stalls during specific seasons (e.g., Ramadan, Hajj, spring season, etc.) as designated by the municipality or sub-municipality, without the need for in-person visits. Once a commercial license is canceled, all related permits will be automatically canceled as well.