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An electronic service available on the Balady platform designed to support and
empower private sector establishments by ensuring they meet a minimum set of
technical and financial standards and obtain a Classification Certificate to provide
services in cities across the Kingdom, without the need to visit the authority.

An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.

An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.

An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.

An electronic service available on the Balady platform that allows contractors to
share the evaluation form with project managers/evaluators, enabling them to
conduct the evaluation process for contractors without the need to visit the authority.

An electronic service available on the Balady platform that helps decision-makers
understand the current challenges facing developers, enabling them to secure the
necessary support, provide tailored recommendations to enhance skills, and design
transitional plans to address challenges. This initiative aims to boost competencies
and elevate the real estate market in the Kingdom as part of Saudi Vision 2030, This
service can be accessed without the need to visit the authority.

An innovative service that allows businesses to submit classification consultation
requests, which are directed to experts for a comprehensive assessment of the
establishment. This service helps businesses identify strengths and weaknesses and
effectively work on improving their classification rating.

An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.

It is a service that helps the beneficiary to submit a qualification request to provide public health pest control services so that he is able to provide the service after obtaining the qualification certificate.