General Inquiries Service

  • Add to favourites
  • 66.7
    (6 votes)
General Inquiries Service
  • Customer Relations System

This service involves receiving inquiries from beneficiaries regarding one of the municipal sector's services sent through available channels (application/municipality portal or call center) and responding to them by the relevant authority in the ministry, with the possibility of enhancing it by consulting the ministry's agency or the customer service department of the relevant secretariat.

service level agreement

1) Log in to Balady web/mobile.

2) Choose the "General Inquiries" service.

3) Fill out the inquiry form (Amana / classification category / main classification / sub- classification / description of the inquiry).

4) Attach attachments as needed (optional).

5) Submit the inquiry.

6) Receive a notification with the inquiry number to follow-up.

1) Log in to Balady web/mobile.

2) valid mobile number for the beneficiary to receive notifications.

Find out the list of requirements and government approvals required by type of activity.

Log in to post comments
no comments
Individuals
Target audience
Service execution time: 1-3 Days
Service duration
Submit electronically only through Balady portal, Mobile
Service channels
Service release date
Customer Relations System
Product
Fees Calculator
Calculator
Service Cost
Service Cost

Payment Channels

Comments & suggestions

For any inquiries or comments on municipal services, please fill in the required information

send
Last update date: - Saudi Arabia
Was this page useful?
Please tell us why (select up to two options)
يرجى عدم تضمين معلومات شخصية أو مالية. سيتم إرسال تعليقك وتسجيله لغرض تحسين الخدمات في منصة بلدي
يرجى عدم تضمين معلومات شخصية أو مالية. سيتم إرسال تعليقك وتسجيله لغرض تحسين الخدمات في منصة بلدي
Enter the characters shown in the image.
1 visitors said yes from
697036
1 responses
1000245