user manual1) The service entity representative fills out and sends an emergency excavation notice after logging in to the Balady platform and verifying the accuracy of all data and reviewing the service requirements and acknowledging that he has read and complied with them.
2) A preliminary approval is issued to start excavation.
3) The emergency excavation site is visited by the coordination office and the emergency status is verified.
4) After that, an application must be submitted to issue an emergency excavation permit after logging in to the Balady platform and completing the rest of the required data within 24 hours of sending the notice.
5) The application is reviewed within the Project Coordination Office and whoever it deems appropriate is involved within a short period not exceeding 24 hours as a maximum to approve the permit and there is nothing to prevent amending this period as the Coordination Office deems appropriate.
6) Once the application is accepted, the invoice for the prescribed fees is issued automatically and the applicant is notified of the need to pay within a specified period.
7) Upon payment of the fees, the emergency excavation permit is issued and the applicant is notified and can print the permit
1) The service entity must identify its representatives within the Infrastructure Projects Coordination Office (users are identified and powers are linked electronically).
2) The service entity must identify its work team within each coordination office in each secretariat (a number of classified contractors, consultants and supervisors).
3) The following requirements apply to the work team members (contractors/consultants/supervisor) before registering them in the drilling permit application:
- The commercial records of both the main contractor and subcontractors must be valid and activated throughout the period of drilling works and until the issuance of the release certificate, and this is verified upon receipt of applications (request for issuance - request for extension - request for closure ...).
- Both the main contractor and subcontractors must have a classification certificate for city service providers and it must be valid throughout the period of drilling works (and the contractor can apply for a classification certificate for city service providers from the link).
- Both the main contractor and subcontractors must be internally qualified in the secretariat within whose supervisory scope the work is required.
- The commercial records of both the main consultant and subconsultants must be Valid and active throughout the excavation period.
- Both the main consultant and the sub-consultants must have a City Service Provider Classification Certificate that is valid throughout the excavation period (the consultant can apply for a City Service Provider Classification Certificate from the link).
4) The service entity must sign a service level agreement with the Ministry of Municipalities and Housing.
5) The service entity must prepare the geographical plans (Shape File) for the excavation paths for which an excavation permit is required.
6) The service entity must prepare a security and safety plan at the site, and the plan must be consistent with the security and safety requirements stated in the Traffic Control Means Guide.
7) The service entity must prepare a traffic control plan in the event of a need to close a street, and the plan must be consistent with the Traffic Control Guide issued by the Ministry of Municipalities and Housing.
8) The description of the emergency situation must be well recorded in the submitted notice, accompanied by the necessary photos to prove the case.
9) The service entity submitting the application is committed to reviewing the application and approving the accuracy of its data before sending it.
