Displayed 541 - 548 of 548
FAQ
I have a technical issue using the portal, how do I report it?
You can report issues through:
Unified Call Center: 199040
Email: Classification@momra.gov.sa
“Create Ticket” service on the Balady platform
Unified Call Center: 199040
Email: Classification@momra.gov.sa
“Create Ticket” service on the Balady platform
FAQ
Is the classification certificate received from the City Operator Regulatory Agency, or is it printed electronically?
The certificate is self-printable through the Balady platform.
FAQ
What if a user wants to cancel a submitted classification request?
Yes, it can be canceled only if the technical or credit evaluation has not been completed.
Steps:
Access the Balady platform
Go to “My Requests”
Cancel the request
Note: Once both evaluations are complete and the certificate is issued, cancellation is not possible.
Steps:
Access the Balady platform
Go to “My Requests”
Cancel the request
Note: Once both evaluations are complete and the certificate is issued, cancellation is not possible.
FAQ
Why are temporary letters not available anymore?
Temporary letters have been discontinued and replaced by the classification certificate.
FAQ
How is the applicant notified that the certificate is ready for printing?
After the beneficiary submits the request, the system displays a notification of certificate issuance and allows the beneficiary to print it immediately once the General Directorate approves the classification request after its technical and financial completion.
FAQ
Can a company apply for classification in multiple sectors it is licensed for?
Yes, companies may apply for classification in more than one sector except engineering offices, which may only be classified under the engineering offices sector.
FAQ
Is it required to have three financial statements for classification?
No, only financial statements not older than 18 months are required and must be uploaded to the Qawaem platform.
FAQ
What is the procedure if the primary activity in the commercial registration differs from the classification field requested?
"All classification-related activities are listed in the National Classification of Economic Activities. A primary activity in the commercial registration may include sub-activities. During the application, the primary registration is used. Therefore, the commercial registration must be updated to include the required classified activities.
