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FAQ

How can I follow up on a request that is in draft status, and can I delete the request?

All excavation requests, including (new standard excavation, previously coordinated excavation, multi-excavation coordination, emergency excavation notice, and emergency excavation), are processed through the My Requests screen under Excavation Services. Requests that are in draft status can either be completed or deleted.
FAQ

How can I inquire about the requirements for a commercial activity?

You can inquire by accessing the Balady portal → Electronic Inquiry → Commercial Activities and Municipal Requirements, then searching by activity name or activity code and clicking Search to display the details and municipal requirements for the selected activity.
FAQ

How can I know the reasons for rejection of a classification or extension request?

"If the request is rejected, the reasons will be displayed on the user interface and through notifications via the Balady platform.
FAQ

How can I know the status of a sent application?

The system periodically sends text messages about the status of the application to the applicant, whereby it is notified of the current status and details of processing data or modifications - if available - and the status of the application can also be known by accessing the "Appointment Service" screen in the Balady site.
FAQ

How can I know the status of a sent application?

The system periodically sends text messages about the status of the application to the applicant, whereby he is notified of the status of the application and the details and data of processing or modifications, if available.
FAQ

?How can I know whether or not my building shall obtain a certificate

You can know that through using the Geographical Explorer service to issue a CBC certificate.
FAQ

How can I print the Building Compliance Certificate?

There are two methods:
1. Through an engineering office: The office logs into Balady Business, views completed applications, selects the compliance certificate request, and prints the certificate.
2. Through the beneficiary: The user logs into the Balady mobile application, navigates to "My Requests", selects the compliance certificate request, and downloads the attached certificate.
FAQ

How can I request an instant renewal of my collective housing license?

If eligible, follow these steps:

1. Log in to the Balady platform.
2. Select Balady Services.
3. Choose Renew Collective Housing License.
FAQ

How can I request follow-up on a transaction?

You can request follow-up on a transaction if the transaction status is either "Request Accepted and Transaction Created" or "Transaction Completed", provided that 20 days have passed since the transaction was processed. You can track the status of your requests through the "My Requests" screen, where you can search using the transaction number, request date, or request status.
FAQ

How can I search for licensed craft workers?

Log into Balady, select Craft Licensing System, and click on Search for Licensed
Individuals (Craft Workers).

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