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FAQ

What requests can be transferred from one authorized representative to another?

Only requests that are still in progress can be transferred; completed and canceled requests are excluded.
FAQ

What services are available in the Minister’s Office Communication Service?

This service allows users to:
● Communicate with the Minister’s Office
● Track the status of their requests
● Request follow-up on transactions
FAQ

What should be done if permits are duplicated?

A request for deletion of duplicate permits can be submitted via supporting services.
FAQ

What should be done if the application is rejected?

If the application is rejected, the applicant must review the reasons for rejection, correct any issues, and resubmit the application. The application status can be tracked through the Etmam platform.
FAQ

What should be done if there is a discrepancy between the land area in the title deed and the actual land area when requesting a cadastral decision?

To resolve this issue, please provide a screenshot of the error message and a copy
of the title deed through the technical support channels.
FAQ

What should be done in case of data entry errors (e.g., incorrect financial statements), which negatively impact the classification rating?

You can submit an appeal request within 60 days from the issuance of the certificate. You may also apply for a new classification request once the appeal is approved.
FAQ

What should I do if I receive a notification stating "Commercial License Number is Incorrect"?

If the license is linked to a Commercial Register, log in as Owner/Establishment Manager. If the license is linked to a National ID, log in using the "For Myself" option.
FAQ

What should I do if my request is marked as "Draft"?

If you wish to complete or delete the request, access it via:
Balady Services > Private Land Scheme Approvals > My Requests, then proceed accordingly. If you encounter any issues, please contact support.
FAQ

What should I do if my request is stuck in draft status?

If you wish to complete or delete your request, follow these steps:
○ Go to Balady Services > Land Merging and Subdivision > My Requests.
○ Select your request and proceed accordingly.
○ If you encounter any issues, please contact support.
FAQ

What should I do if the permit has been transferred or incorrect data has been entered (e.g., incorrect district, usage, coordinates, document number, land plot data, or area)?

You can apply for the Correction of Building Permit Data service, which allows you to modify the property document number after resolving the issue. It can also be corrected using the "Modify Old Permit Requests Data" authorization.

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Last update date: - Saudi Arabia
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