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Through the Geographical Explorer of the Compliance Certificate via the Ministry’s website.

After completing the self-evaluation, the beneficiary can send the self-evaluation
request to an engineering office selected from the available offices in the city. It is
required that the evaluation is for a commercial license.

When selecting the desired location, a green (Share) icon will appear on the right
side of the menu. Click on the icon and choose the appropriate sharing option.

The feature to attach required files and documents directly through the session has
been activated.

You can access it through: My Services > My Applications and Licenses > My Licenses Canceled > You can view or print the cancellation scene by clicking on the Print button.

Login to the Balady site, then Balady Services, then Commercial Activities License Services, then Support Services, then Add Old Commercial License Service.

Municipal service requests can be submitted through the Balady website, or the mobile application (Balady) and by contacting the call center employee 199040.

1. By entering the balady platform, then the (balady services) menu, then the (electronic appointment booking) screen, then clicking on the (start service) button, and then clicking on (add a new appointment).
2. Or by using the (balady) mobile app.

You can inquire about a transaction through the Balady website, the mobile application (Balady), or by contacting the call center employee at 199040.

The system sends periodic SMS notifications to the applicant, updating them on the request status, processing details, or any modifications—if applicable. The request status can also be checked via the "Appointments Service" screen on the Balady platform. Users can access previously submitted electronic appointment requests by logging into Balady, selecting "Balady Services", navigating to "Electronic Appointment Booking", and clicking "Start Service". Once the request is submitted, the relevant municipality or secretariat staff reviews it, contacts the applicant by phone to verify the status, resolve any issues, or confirm attendance for the scheduled appointment. Request details cannot be modified after submission, but the appointment can be canceled through the "Appointments Service" screen on Balady, by selecting "Cancel Appointment" in the confirmation link sent via SMS, or by informing the department’s staff during the pre-appointment phone call.