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FAQ

How is the classification certificate renewed?

The user submits a classification certificate renewal request through the “Renew Classification Certificate” service. The system processes the request and issues a new certificate if the requirements are met.
- Renewal is allowed once within the last 90 days before the certificate expires.
- The old certificate is replaced with a new one using the same certificate number but with a new expiry date (a new validity period begins upon acceptance of the renewal).
- A new financial and technical evaluation is required.
FAQ

How is the classification certificate updated?

The user submits an update request through the “Update Classification Certificate” service or via the “My Requests” service, based on the beneficiary's needs:
1. Update Certificate Information: Allows updating the establishment name and owner name on the certificate.
2. Update Contact Information: Allows updating personal or establishment contact details.
3. Update Activities: Allows updating the activities reflected on the classification certificate (activities are retrieved based on the contractor's classified field).
A new certificate is issued with the same certificate number and expiry date in case of type 1 updates.
FAQ

How is the classification/qualification certificate verified?

1) Log in via the Balady platform using (Absher).
2) From the products section, select "City Service Providers Classification".
3) Choose “Verify Classification/Qualification Certificate” and click "Start Service".
4) Choose a search method: license number, contractor name, engineering office name, classification/qualification certificate number, or national ID number.
FAQ

How is the craft license issued for institute graduates?

The license is issued instantly once they are registered by the institute
representative.
FAQ

How is the end of the license and the end of payment determined?

It is determined from the start date of the license, the number of license years and the number of repayment years.
FAQ

How is the nationality of the establishment modified in the City Service Providers Classification Certificate?

The nationality in the classification certificate is retrieved from the Ministry of Commerce.
It can be modified through the Balady platform by submitting a request via the service “Add/Delete Field or Modify Classification Grade” after updating the data with the Ministry of Commerce.
FAQ

How is the site modified after changing the store's location?

The license cannot be transferred to another site, and you can cancel the license and apply for the service of issuing a new license.
FAQ

How is the technical component submitted in the new system for contractors?

"Through a Certificate of Compliance with Technical Standards issued by the relevant authority:

Engineering Offices: Saudi Council of Engineers

Construction: Saudi Contractors Authority

Operations, Maintenance & Services: Saudi Contractors Authority

IT & Communications: Digital Government Authority

Real Estate Development: Tasneef Investment Company

Exhibitions & Conferences: Classification System

Catering & Nutrition: Classification System

Surveying & Geospatial: General Authority for Survey and Geospatial Information

Cybersecurity: National Cybersecurity Authority"
FAQ

How is the violation for excavation without a permit calculated?

The violation is calculated per Article 3/3 of the regulation:
Violation amount (based on the municipality classification) × Number of meters.
Example: An excavation of 10 meters in Riyadh = 3,000 SAR/meter → Violation = 3,000 × 10 = 30,000 SAR.
FAQ

How long are construction licenses valid and when do they need to be renewed?

The validity period of the construction licenses and the cadastral decision is 3 years, and renewal is required in the event that the construction is not completed and if necessary.

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Last update date: - Saudi Arabia
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