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The Balady Lens app enables inspectors to document and monitor visual pollution cases in cities by capturing photos, pinpointing geographic locations, and submitting reports to the relevant authorities for resolution.

An electronic service available on the Balady platform, enabling users to conduct a virtual visit by connecting with a customer service representative through a video call. The service includes the ability to upload required documents directly during the session and share the screen with the specialist to facilitate the process without the need to visit service centers.