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This page provides information extracted from the overview of the platform's performance statistics for the past year (starting from January 1). The statistics are based on what has been extracted from Google Analytics.
users
5,784,050
visits
16,181,398
The number of times the page was viewed
65,213,988
Bounce rate
33.31%
systems percentages
Device types
- Mobile device
- computer
- Tablet device
Operating systems
- iOS
- Windows
- Android
mobile devices
- iOS
- Windows
- Android
Browser types
- Safari
- chrome
- Edge
Most used search words
- Issuance of a commercial license
- File a report
- Issuing a health certificate
Visits by cities and countries
|
City
|
visits
|
percentage
|
|---|---|---|
|
Riyadh grandmother Dammam |
2,426,028 2,283,675 383,640 |
38.13% 35.89% 6.03% |
|
The state
|
visits
|
percentage
|
|---|---|---|
|
Kingdom Saudi Arabia United States of America Egypt |
5,690,263 28,298 21,380 |
97.61% 9.49% 0.37% |
Most visited pages
Homepage
electronic services
Issuance of a commercial license
Renewal of a commercial license
Amendment of a commercial license
QR code
mobile applications
Issuing a health certificate
Health certificate renewal
0
1
2
3
4
5
User satisfaction feedback
How satisfied are you with the experience of dealing with the notification system in the Ministry of Municipal and Rural Affairs?
How satisfied are you with the time taken to process the complaint?
Visitor answers
| Completely satisfied | 218,656 |
| Satisfied | 63045 |
| neutral | 22686 |
| not satisfied | 18559 |
| Not completely satisfied | 77092 |
Visitor answers
| Completely satisfied | 188,781 |
| Satisfied | 57297 |
| neutral | 25462 |
| not satisfied | 24785 |
| Not completely satisfied | 103713 |
How much effort did you make to follow up on the status of the report?
How satisfied are you with the quality of the closure?
Visitor answers
| Totally low effort | 112862 |
| Low effort | 90893 |
| High effort | 65694 |
| Very high effort | 130589 |
Visitor answers
| Completely satisfied | 192,270 |
| Satisfied | 51441 |
| neutral | 17586 |
| not satisfied | 23066 |
| Not completely satisfied | 115675 |
