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FAQ

Can engineering offices or contractors access information about the entity providing the technical evaluation score?

Yes, the system displays the following information: entity name, website, required timeframe, and phone number of the entity providing the technical evaluation score based on the sector.
FAQ

Does the authorization revocation service on Balady include authorization for engineering offices?

No, the municipal electronic authorization service does not include authorization for engineering offices.
FAQ

Can the authorized representative revoke their authorization for an establishment at any time?

As long as the authorization is active, it can be revoked at any time. If the authorization has expired, there is no need to revoke it as it is automatically considered canceled.
Service

Transferring a Request from One Authorized Representative to Another

An electronic service available on the Balady platform that allows the account
manager to transfer in-progress requests from one authorized representative to
another without the need for in-person visits to the municipality.
FAQ

What is the role of the auditor?

Reviewing the work submitted by the certified surveyor.
Service

Service of Selling Copies of Approved Land Schemes

An electronic service provided on the Balady platform, enabling individuals, institutions, real estate developers, and engineering offices to apply for purchasing a copy (paper or electronic) of approved land schemes from the municipality without the need to visit the entity.
Service

Preliminary Approval Service

An electronic service available on the Balady platform that facilitates the approval of private land subdivision plans within urban boundaries, without the need to visit the authority.
Government agencies
Real estate
Engineering offices
Facilities
FAQ

How can I track my inquiry status?

You can monitor updates on your inquiry via the Balady app/portal or call center. Additionally, SMS notifications will be sent based on the actions taken on the inquiry.
FAQ

Can I call 940 from outside Saudi Arabia?

No, 940 is only accessible within Saudi Arabia. However, you can contact the landline number from abroad by using Saudi Arabia’s international dialing code.
FAQ

What types of housing can be licensed?

1. Residential Building: A structure with one or more floors, up to 23 meters high,
containing multiple housing units.
2. Residential Compound: A group of independent buildings (apartment blocks
or villas) enclosed within a secured gated area.
3. Mobile Cabins: Housing set up within projects, movable from one location to
another. These are licensed for the project's duration or a maximum of one
year, with renewal based on compliance.
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Last update date: - Saudi Arabia
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