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FAQ
Is approval from the Emirate of Medina required to bury a deceased person in Al-Baqi Cemetery if the death occurred outside Medina?
Yes, approval from the Emirate is required. The deceased's family must apply through the
Emirate’s website, and an automated verification system between the Emirate and Balady platform ensures approval without the need for manual documentation.
Emirate’s website, and an automated verification system between the Emirate and Balady platform ensures approval without the need for manual documentation.
FAQ
What is the Tracking the Status of Deceased Transport and Preparation service?
A service that allows the deceased’s family members to track the transport and preparation request and view the vehicle's location on the map.
FAQ
Is the vehicle's location always visible on the map?
The vehicle’s location appears on the map only if the driver has enabled GPS location services on their mobile device. If GPS is disabled, the request status can still be viewed, but the vehicle’s location will not be displayed.
FAQ
What is the acceptable spacing between excavation paths within a single excavation site?
The acceptable distance between excavation paths within a single site is 50 meters.
FAQ
What are the stages of monitoring an emergency excavation?
● Initiation of emergency works
● Completion of emergency works
● Completion of emergency works
FAQ
How can I activate a new service or coordination entity in excavation permit requests if it is related to infrastructure extension projects?
To activate a new entity in excavation permits, you must contact the Infrastructure Project Coordination Office within the relevant municipality.
FAQ
As a service entity, I have multiple representatives, each with a distinct role. Can I assign separate roles to my representatives in the coordination office?
Yes, the platform allows service and coordination entities to assign multiple representatives, each with a specific role. Examples include:
1. Filling out applications only (without submission).
2. Filling out and submitting applications.
3. Viewing applications submitted by other representatives.
4. Defining the project team within the coordination office (contractors – consultants – supervisors).
5. Responding to incoming coordination requests.
6. Responding to approval requests.
1. Filling out applications only (without submission).
2. Filling out and submitting applications.
3. Viewing applications submitted by other representatives.
4. Defining the project team within the coordination office (contractors – consultants – supervisors).
5. Responding to incoming coordination requests.
6. Responding to approval requests.
FAQ
What is the Multi-Building Connection Excavation Permit service?
This service allows service providers across the Kingdom (e.g., telecommunications, electricity, and water companies) to request a new type of excavation permit (Multi-Building Connection Excavation Permit), covering multiple building connections. The process includes coordination, approval, permit issuance, excavation execution, and site closure.
