Improving customer experience by applying a centralized, interconnected system
* The initiative aims to develop beneficiaries' services by studying and improving the customer's journey in the municipal sector
* The initiative targets clients of the municipal sector and stakeholders
Improving the Efficiency and Effectiveness of the Complaints System (940)
The initiative aims to provide a single platform to receive citizen complaints and respond quickly to them through a unified system that supports the municipalities and municipalities and helps in prioritizing improving the quality of municipal services pro
Improving the revenues of the Ministry of Municipal, Rural Affairs and Housing
The initiative aims to improve the revenues of the Ministry of Municipal and Rural Affairs by imposing or amending fees on municipal services and irregularities, or investing in the real estate sector
Increasing community participation by activating the role of municipal councils and the participation of civil society institutions and establishing an interactive platform to present ideas and attract pioneers of ideas and innovators
• This initiative aims to increase community participation and volunteer work and attract ideas from the beneficiaries of municipal services to raise the efficiency of municipal work through activating the role of municipal councils and the participation of
Land joint investment agreements
The initiative aims to enhance the return of municipal real estate by entering into partnerships with the private sector according to innovative models that balance revenues and risks to ensure a successful partnership relationship with the private sector.
Listing and documenting lands and real estate units based on a unified cadastral reference and updated topographical maps to speed up the real estate registration.
* Obtaining reliable information about land ownership is one of the main obstacles that many Saudi cities suffer from, which negatively affects the urban landscape in cities.
Mobile Carts
A service for individuals that enables them to carry out their work legally by issuing a mobile car license or issuing a sales outlet license within an approved market.
"Municipality and Housing" and "Investment" sign a memorandum of understanding with the Spanish company Orbas
It aims to support, promote and implement investments in the Kingdom
"Municipality and Housing" and "Investment" sign a memorandum of understanding with the Spanish company Orbas
"Municipality and Housing" and "National Housing" sign agreements and memorandums of understanding to improve urban planning services and develop infrastructure in cities
The Ministry of Municipalities & Housing signed several agreements to improve urban planning services and develop infrastructure in cities, under the auspices of His Excellency the Minister, Majid bin Abdullah Al-Hogail.
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